Work Order Coordinator – University Printing and Mail – UTK Position Available In Knox, Tennessee

Work Order Coordinator

• University Printing and Mail
• UTK University of Tennessee Health Science Center
• 4.

0

Knoxville, TN Job Details Full-time Estimated:

$38.3K

• $50.

4K a year 16 hours ago Qualifications Microsoft Word Box truck Microsoft Excel Operating systems Mid-level Microsoft Office High school diploma or GED Bachelor’s degree Computer hardware 1 year Associate’s degree Mechanical knowledge Full Job Description Operate mailing machines; adjust, maintain and operate mail processing equipment such as ink jet addressing systems, mail inserter, tabbers and folders. Process and meter outgoing mail and packages, as well as manual fulfillment and handwork. Use software to import, code and presort mailing lists. Enter and submit appropriate U.S. Postal Service documentation. Process different classes of mail with correct postage amounts. Inbound scan and process incoming packages for delivery to intelligent package lockers or to departmental delivery locations. Deliver mail and packages to various locations on campus and the USPS. Process Standard (Bulk) and individual outgoing mail from university departments to domestic and foreign areas that require postage and/or special mailing classifications. Set up, operate and maintain mail processing equipment such as inkjet addressing systems, labelers, mail inserter, tabbers, and folders. Process mail and fulfillment projects that require manual processing of various types, including projects that require matching of variable data elements. Import and process customer provided mailing lists

• CASS and NCOA code, presort qualification of all lists used for bulk rate mailings.

Complete USPS postal documentation and submit mail.dat files to USPS via the Business Customer Gateway. Obtain, expand, and exercise detailed knowledge of USPS rates and regulations. Determine optimum postage rates for bulk rate mailing. Prepare letter and flat mail for submission to local presort vendor. Scan and log all inbound packages for faculty, staff and students from all major carriers (USPS, FedEx, UPS, DHL, etc.) into the package tracking system. Reserve student packages to the intelligent locker system. Deliver student packages to lockers as needed. Deliver overflow, oversize and perishable packages for students in University Housing to each residence hall as needed. Set up and process outbound mail and packages via postage meters or through the Send Suite Live system, as well as UPS and FedEx proprietary shipping systems for pick-up by or delivery to all carriers at the end of the day. Operate postage meters and process special mailings to ensure the correct postage for each class of mail has been applied. Receive and sort all classes of inbound mail and packages. Sort and case mail into mail box slots using our box number system. May be required to pick up mail from campus boxes or mail stops on occasion. Complete departmental mail/postage records as required. Perform customer service duties such as answering phones and email, and fielding inquiries from faculty, staff and students regarding mail and package delivery service. Use the SC Logic package tracking software and TZ Asset Manager software as need to assist with package inquiries. Advise departments concerning mail classifications and postage rates as needed. Deliver mail to and communicate with the local

USPS BMEU

as needed. Order mail transport equipment from the USPS as needed. Conduct material inventories (forms, envelopes, consumables, etc.) as needed. Perform other related duties as required.

Required Qualifications:

High School Diploma 1 year of experience operating inkjet addressing equipment, mail inserters, tabbers, folders and postage meters. Experience using postal presorting software to process and presort mailing lists. Mechanical aptitude and experience troubleshooting equipment problems. Experience using light or heavy box trucks for mail and package delivery. Ability to set up and operate various types of mailing equipment

• inkjet addressing, mail insertion, tabbers, folders, postage meters, etc.

Ability to troubleshoot problems with various types of mailing equipment. Ability to use postal presort software. Knowledge of data file formats and ability to import and process mailing lists with postal presort software. Knowledge of USPS rates and regulations for domestic and international mail. Skill to use manual or electric powered equipment to move palletized materials. Ability to learn departmental mail delivery routes as needed. Ability to use light or heavy box trucks for mail and package delivery. Ability to learn and use the package tracking and locker system software. Knowledge of Microsoft Office suite, specifically Word and Excel. Knowledge of outgoing shipping systems. Knowledge of USPS rates and classifications. Knowledge of intelligent package locker systems. Knowledge of UPS, FedEx and other third party vendor rates and shipping categories. Knowledge of computer hardware and operating systems.

Preferred Qualifications:

Vocational, Associates, or Bachelors degree 3 years of experience operating inkjet addressing equipment, mail inserters, tabbers, folders and postage meters. Knowledge of USPS rates and classifications. Experience using intelligent package locker systems. Knowledge of UPS, FedEx and other third party vendor rates and shipping categories. Knowledge of computer hardware and operating systems. Experience with BCC Software preferred.