Receptionist Position Available In Jefferson, Alabama

SUMMARY:

Responsible for answering incoming calls, directing calls to appropriate parties, greeting clients and visitors in a professional manner, receiving deliveries and routing to appropriate parties, and additional clerical duties.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions of the job.

EDUCATION

Any combination of training and experience that provides the required knowledge, skills, and abilities are qualifying; typical education would include a high school diploma or equivalent and administrative assistant/office technology course work.

KEY RESPONSIBILITIES

Front Office

• Manage the front office responsibilities
• Answer incoming calls and route to the appropriate parties
• Greet guests in a professional manner
• Receive deliveries and route to the appropriate parties
• Handle administrative tasks as assigned

KNOWLEDGE

• English Language
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Clerical
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Customer and Personal Service
• Knowledge of principles and processes for providing customer and personal services.

This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

SKILLS:

• Reading Comprehension
• Understand written sentences and paragraphs in work related documents
• Time Management
• Manage time and prioritize tasks in a manner that ensures deadlines are met and projects are completed in a timely manner
• Active Listening
• Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Writing
• Communicate effectively in writing as appropriate for the needs of the audience
• Speaking
• Talk to others to convey information effectively
• Computer
• Utilize a variety of software programs to accomplish the essential duties of the position, including Outlook, Microsoft Word, Excel, PowerPoint, and Juris.

Type a minimum of net 60 wpm

ABILITIES

• Active Listening
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking
• Talking to others to convey information effectively.
• Reading Comprehension
• Understanding written sentences and paragraphs in work related documents.
• Service Orientation
• Actively looking for ways to help people.
• Written Comprehension
• Ability to read and understand information and ideas presented in writing
• Reasoning
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form and to deal with problems involving several concrete variables in standardized situations; Ability to define problems, collect data, establish facts, and draw valid conclusions
• Computer
• Utilize software programs to accomplish the essential duties of the position, including Outlook, Microsoft Word, and Worldox