Transportation Receptionist Position Available In Macon, Alabama

Transportation Receptionist 4.0 4.0 out of 5 stars Tuskegee, AL Macon County Board of Education Job Description for

Transportation Receptionist Position Summary:

The Transportation Receptionist provides clerical and customer service support to the Director of Transportation and the overall transportation department. This position serves as the first point of contact for visitors and callers, assists with scheduling and communications, maintains department records, and ensures the smooth operation of daily administrative tasks.

Reports To:

Director of Transportation Classification:

Full-Time or Part-Time (Classified)

FLSA Status:

Non-Exempt Work Term:

182 Days (Full-Time) or Less than 182 Days (Part-Time)

Full-Time Salary Range:

MCBOE Salary Schedule Qualifications:

High school diploma or GED required; additional clerical or administrative training preferred Prior experience in a receptionist or administrative support role, preferably in a school or transportation setting Excellent verbal and written communication skills and strong organizational and multitasking abilities Ability to remain calm and professional under pressure Fingerprint clearance with the Alabama State Department of Education prior to the start date

Essential Duties and Responsibilities:

Greet visitors and respond to inquiries in a professional and courteous manner Answer and route incoming calls related to student transportation services Provide accurate information to parents, school staff, and the public regarding bus schedules, routes, and procedures Maintain up-to-date records for transportation requests, field trip logs, driver schedules, and other transportation-related data Assist with preparation and distribution of transportation reports, notices, and correspondence Support the Director of Transportation with calendar management, meeting coordination, and general administrative tasks Enter and update data in routing and transportation software systems Monitor and track parent complaints, incidents, and driver concerns and escalate issues as directed Maintain confidentiality of student, staff, and department information Perform other clerical and support duties as assigned by the

Director of Transportation Required Skills and Competencies:

Ability to follow both oral and written directions and instructions. Ability to communicate clearly, orally, and in writing. Ability to effectively present information to others and respond to stakeholders. Ability to maintain the confidentiality of matters. Ability to effectively manage time and responsibilities. Ability to be professional in appearance, attitude, and demeanor. Ability to be punctual and comply with a precise work schedule. Ability to establish and maintain cooperative and effective working relationships with others. Advanced understanding and knowledge of current technology and computer software.

Physical Requirements:

While performing the duties of this job, the employee may be required to sit for extended periods of time. The employee must also talk, hear, stand, and walk. The employee may be required to use their hands to finger, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.