Front Desk Associate Position Available In Montgomery, Alabama
Tallo's Job Summary: The Front Desk Associate position at Montgomery Eye Physicians in Montgomery, AL, offers a full-time role with an estimated salary range of $28.5K - $33.7K a year. Responsibilities include providing exceptional patient service, verifying insurance, scheduling appointments, and maintaining efficient office operations. Qualifications include a high school diploma, 2 years of medical office experience, and strong computer skills. The company offers various benefits such as health insurance, dental insurance, paid time off, and employee discounts.
Job Description
Front Desk Associate Montgomery Eye Physicians – 3.1
Montgomery, AL Job Details Full-time Estimated:
$28.5K – $33.7K a year 1 hour ago Benefits Health savings account AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Qualifications Intake Medical office experience Mid-level High school diploma or GED Computer skills Typing Medical terminology 2 years
Full Job Description Company Overview:
Montgomery Eye Physicians are committed and dedicated to serve. We continue to provide state-of-the-art eye care to patients of all ages. Offering a broad range of services from routine eye exams, glasses, contact lens, to no-stich cataract surgery as well as Lasik, corneal transplant and Glaucoma Surgery. We have locations in Central Alabama and the River Region.
Position Summary:
The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Responsibilities:
Displays high level of professionalism and gives superb customer service Obtains and reviews patient demographic and insurance information for accuracy Verifies insurance and collects copays, co-insurance, and outstanding balances Ensures all patient intake forms are signed and complete Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax Schedules appointments Processes medical record requests per policies and procedures Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications:
Education:
High School Diploma or Equivalent Certificate Required Skills:
Minimum 2 years of experience in a medical office/health care setting Minimum 2 years of health care insurance experience Strong computer knowledge and skills with a minimum typing speed of 30 WPM Strong desire to assist others and provide excellent customer service Must be highly dependable and organized Outstanding interpersonal skills An impeccably clean, polished, professional image The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
Understanding of medical terminology
Company Benefits:
We offer a competitive benefits package to our employees: Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for
FREE:
Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
