Receptionist Position Available In Washington, Arkansas

Receptionist 3.3 3.3 out of 5 stars 3232 N Northhills Blvd, Fayetteville, AR 72703 Come join our World Class Team and help us bring cancer treatment HOME. Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 700 diverse team members. As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients as family.

Reports To:

Office Operations Manager Location:

Northwest or North-Central Arkansas – Depending on the position, employees may be asked to move locations from time to time based on clinic and patient needs.

FLSA:

Non-Exempt /

Hourly Job Summary:

Receptionists are responsible for greeting, instructing, and directing patients, visitors, and family members Job Duties /

Responsibilities:

Primary Patient Check in for Infusion Suite and Check out Instruct/remind patients of current day’s schedule and all follow up appointments Answers telephone, takes messages, and provides information in accordance with established procedures Corresponds to emails, phone calls, and IM messages Monitor and record infusion wait times. Routinely address patients/family members questions and concerns regarding medical procedures and policies Communicate with Infusion Coordinator as needed Complete Sympathy Cards for patients Assist Emergency transport and process Ability to handle heavy phone volume and group messaging Attend required staff meetings Required Skiles /

Abilities:

Multi-tasker, detail-oriented, posses strong customer service with the ability to keep up a fast=paced environment, extremely flexible Strong computer, problem solving, and organization skills Ability to work within a team environment Excellent verbal communication, interpersonal, and telephone skills Ability to handle heavy phone volume and group messaging Certifications/Licenses/Education/or Experience in a related field: High School Diploma or equivalent Highlands offers a full benefits suite that includes those listed below and many more! Highland Oncology is certified a

GREAT PLACE TO

WORK.