Front Desk Receptionist Position Available In Capitol Planning Region, Connecticut

Front Desk Receptionist Connecticut Family Acupuncture Glastonbury, CT 06033 We are seeking fabulous front desk receptionists for our busy acupuncture practice, in both Glastonbury and a new nearby location. Our goal is to deliver holistic healthcare to as many people as possible. Can you help us? We are looking to bring one individual aboard who can work evenings and weekends only, and 1-2 folks who can work days (~8:30-4:30pm). The ideal candidate will have some flexibility in their schedule for between 25-35 hours per week. We can be somewhat flexible in coming to an agreement on those hours, but they may vary slightly week to week depending on our workload. Starting at $20/hour. Maintain a cool and calm demeanor when the phone is ringing, patients are checking in and out, deliveries are arriving, email inboxes are flooding, and practitioners are bustling between treatment rooms. Must be tech-savvy and comfortable learning new software/data management systems. Our practice management software is web-based and is utilized for scheduling, taking payments, insurance claims filing and electronic health records. Various spreadsheets and documents are a part of the job as well. Quick learner, especially when it comes to health insurance. We work with both Medicare and private plans, and each insurer and plan has specific nuances. We will train you up, but please know that learning the everchanging insurance landscape is imperative to success in this role. Excellent customer service. We work here because we want to improve people’s lives and make them feel great. In general, our customers are happy, very satisfied and glad to be here, but you will run into the inevitable grump and need to treat them graciously and patiently. Works well collaboratively and independently. You will be tag teaming responsibilities with multiple other receptionists, and working under the supervision of the Practice Manager. This job requires in-the-moment decisions at times, so we appreciate a team member who can at least attempt to solve issues without always running to management. Ethical and HIPAA-compliant. We work with protected health information whether that be through email, our booking system, or over the phone. All information must be handled with tact and privacy in mind at all times. Add to the ambiance. We strive to create an oasis from the standard medical model. This oasis starts the moment a person walks through our front door. We want you to enhance our environment for every patient by bringing peaceful energy into the space and all interactions. Light cleaning, tidying, and organizing as needed to keep our space neat and comfortable. Stocking treatment room supplies and changing sheets on treatment tables whenever possible between patients to help our providers move more efficiently.

SKILLS/CHARACTERISTICS DESIRED

Pleasant phone manner, empathetic, thorough, detail-oriented, ability to thrive under stress, ability to multitask, efficient typing, team player attitude, error free scheduling and data entry. Experience in a medical office is strongly preferred. A love for acupuncture and holistic medicine is a big plus. Please fill out our Google interest form here: https://docs.google.com/forms/d/e/1FAIpQLSdnpJJGXiczmPKFlTA2EgJWz1Fbcs5jiKOk_nDs25Bskeljdg/viewform?usp=dialog in order for your application to be considered.

Job Types:

Full-time, Part-time Pay:

From $20.00 per hour

Benefits:

Flexible schedule

Schedule:

Day shift Evening shift Monday to Friday Night shift Weekends as needed

Education:

Associate (Preferred)

Experience:

Medical administrative support: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Glastonbury, CT 06033 (Required)

Work Location:

In person