Receptionist – 8am-8pm Position Available In Greater Bridgeport, Connecticut

Receptionist

• 8am-8pm
  Req #2998
  2750 Reservoir Ave, Trumbull, CT 06611, USA
  Job Description
  Posted Monday, June 16, 2025 at 10:00 PM

Job Title:

Community Receptionist

Department:

Administration

Date Revised:

8/13/2024
s

To:

Director of Business Administration

FLSA Status:

Non-Exempt

Job Code:

4008

Job Summary:

The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests,munity contacts, and others visiting themunity. S/he must be aware of all daily activities, administrative staff, and managementpany roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for someputer processing duties as appropriate.

Principal Duties/Responsibilities:

Accounting
Assists Administrative Assistant/Executive Director as appropriate
Compliance and Safety
Competently responds to all emergencies as directed
Demonstrates basic understanding of emergency call system and nurse paging system
Communication
Greets visitors immediately upon arrival
Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
Customer Service
Determines visitors needs in a timely manner
Offers refreshments (coffee, water, etc.) to visitors, w applicable
Ensures pertinent information is gatd from visitors (i.e. prospect information form, etc.)
Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
Responds to resident requests in a timely manner
Manages doctor appointment book
Manages beauty and barber appointment book
Acts as concierge for residents (calling taxi’s, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
Facilities Maintenance
Keeps lobby clean and neat, free of clutter and trash
Overseesmon bathroom, reporting soilage’s to housekeeping as appropriate
s any mal-functioning equipment to maintenance
Sales
Promptly forwards inquiry calls to Marketing or designee
Properly documents and responds to marketing inquiries
Assists the Community Sales Team, lead by the Executive Director, with sales and marketing programs and initiatives
Represents themunity with a positive attitude and pride when interacting with potential residents and families
Training
Participates in in-service trainings as required by state regulations
Miscellaneous
Assists with clerical work for all departments

Education/Experience/Licensure/Certification:

High school diploma or equivalent certificate preferred.

Required Skills/Abilities:

Possesses expert knowledge of telephone system and capable of teaching others
Demonstrates proficientputer skills (word processing, email, internet, Excel, etc.)
Maintains awareness of all daily activities (and changes)
Has full knowledge of the administrative staff, ownership, and managementpany
Possesses excellent verbalmunication skills

Physical Requirements:

In an 8-hour workday, associate will stand/walk: Hours at one time: 0

• 2
  Total hours/day: 4
• 6
  In an 8-hour workday, associate will sit: Hours at one time: 0
• 2
  Total hours/day: 4
• 6
  Associate will support/assist: (Maximum lbs):

Frequently:

0

• 10 lbs.

Occasionally:

50 lbs.
Associate will lift/carry: (Maximum lbs):

Frequently:

0

• 10 lbs.

Occasionally:

15 lbs.

Height of Lift:

3

• 4 feet Distance of carry: 30 yards
  Employee will use hands for repetitive: Simple grasping, pushing, and pulling, and fine manipulation
  Employee should be able to:

Bend:

Occasionally

Squat:

Occasionally

Kneel:

Occasionally

Climb:

Occasionally Reach:

Occasionally

Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. I ______________________________ have read this job description and understand the duties and responsibilities of the position ofCommunity Receptionist.

I further understand that it is my responsibility to perform my duties consistent with the highest standards of Senior Living.
________________________________ _______________
Employee Signature Date ________________________________ _______________
Supervisor’s Signature Date
Job Details
Job Family
Administration
Job Function
Community Operations Support
Pay Type
Hourly
Employment Indicator
Community