Receptionist/Scheduler-Urology-Stamford Position Available In Western Connecticut Planning Region, Connecticut
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Job Description
Receptionist/Scheduler-Urology-Stamford Stamford Health – 3.7
Stamford, CT Job Details Full-time Estimated:
$35.7K – $46.9K a year 5 hours ago Qualifications Microsoft Word Microsoft Excel Customer service English Microsoft Office High school diploma or GED Organizational skills Front desk Computer skills Communication skills Entry level Full Job Description
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES
Greets and directs visitors/patients courteously and professionally. Obtains, verifies and/or updates patient demographic information. Collects co-pay and copy of the patient’s insurance identification card. Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required. Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary. Maintains strong current knowledge of policies and operating procedures. Initiates calls as requested by Physician, Office Manager or other professional staff. Responsible for opening/closing office duties as needed.
QUALIFICATIONS/REQUIREMENTS
High School Diploma or equivalent required with 1-3 years of related front office or customer service experience preferred. Demonstrated strong interpersonal, organizational skills. Effective communication skills, both verbal and written English proficiency required Ability to function independently with minimal supervision within the scope of knowledge and authority of the position. Computer skills required (MS Office Word and Excel).