Surgical Scheduler/Receptionist Position Available In Western Connecticut Planning Region, Connecticut

Surgical Scheduler/Receptionist 3.7 3.7 out of 5 stars New Canaan, CT Schedule surgery for all Patients as necessary. Schedule post-operative appointments and enter into the physician’s schedule. Provide the patient with pre-operative instructions and answer any outstanding questions or concerns the patient may have regard the procedure as appropriate. Books surgeries for all patients (inpatient and outpatient) when the doctors are scheduled to be in the OR as appropriate. Collaborates with the Stamford Hospital Scheduling department to book all procedures Per protocol Review all

CPT / ICD 10

codes with physicians for booking sheets. Write pre-operative request and fax to PCP or specialist as appropriate requested physician. Receive & Review pre-operative testing & history and physical from requested PCP’s or specialist as appropriate physician’s office and submit to pre-admissions department for review. Enter encounter into physician schedule. Scan all appropriate documentation including testing into patients medical record. Call insurance company for verification of

CPT / ICD 10

codes for prior authorization. Document prior authorization in patients’ medical record. Receive and answer telephone calls from patients, regarding questions about surgery times and/or cancellations. Book all x-ray localizations with Central Scheduling (Radiology) for patients having breast excisions. As appropriate to specialty. Book Sentinal Node injections with Central Scheduling (Radiology) to coordinate with Lymph Node procedures. As appropriate to specialty. Coordinate surgeries with other physician offices for shared surgeries. Call PCP or specialist as appropriate requested physician office for patients to book the pre-operative clearance visit when possible. Call PCP’s specialist as appropriate requested physician office to follow up on medical clearance and testing for surgeon’s review if not received in specified timeframe according to current protocol. Respects and protects the patient’s rights to confidentiality and privacy and discloses information only for the professional purposes which are in the patient’s best interests with full consideration of their legal rights. Displays a positive attitude when interacting with physician’s office staff, physicians and fellow employees of the surgical center Attends scheduled staff meetings, in-service education opportunities and participates in continuing education programs. Formulates and maintains effective working relationships with employees and other managers of the health care team. Enroll the patient in any available educational programs and encourage them to participate in the program to ensure they are prepared for their upcoming procedure and recovery. Performs other related duties as assigned or requested in order to maintain a high level of service High School Graduate or equivalent. Basic Computer skills are necessary. Excellent telephone skills. Excellent customer service / communication skills. 2 years previous experience in a similar position preferred. Must be able to read, write and speak the English language. About Stamford Health Stamford Health is a non-profit independent health care system with more than 3,800 employees committed to caring for the community through a wide range of high-quality health and wellness services. Patients and their families receive expert, compassionate care through the system’s 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 40 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation. Stamford Health is known for its expert, person-centered care through its many recognitions and partnerships. U.S. News & World Report has recognized Stamford Hospital as a High-Performing Hospital. The Centers for Medicare and Medicaid Services (CMS) rated Stamford Hospital as a five-star hospital for Overall Quality and The Leapfrog Group awarded Stamford Hospital an “A” for patient safety . The American Nurses Credentialing Center has granted Stamford Hospital Magnet Status, which recognizes superior patient care with the highest level of safety, quality, and patient satisfaction. Stamford Health is Planetree Gold-Certified for Excellence in Person-Centered Care and is a Certified ™ Great Place to Work. Stamford Health is a major teaching affiliate of the Columbia University Vagelos College of Physicians and Surgeons and has recently expanded its relationship with Columbia to offer treatment and expertise from Columbia University Irving Medical Center’s nationally recognized heart surgeons. Stamford Health and Hospital for Special Surgery (HSS) have created a premier center for specialty orthopedic care right in Stamford, Connecticut. Additionally, in 2020 Stamford Health’s Carl & Dorothy Bennett Cancer Center entered into an expanded collaboration with Dana-Farber Brigham Cancer Center. Dedicated to being the community’s most trusted health care partner, Stamford Health puts patients first to build long-lasting relationships. For more information, visit StamfordHealth.org . Like us on Facebook and follow us on Twitter , Instagram , YouTube , and LinkedIn . Why work for Stamford Health? Stamford Health offers an extremely competitive salary with generous shift differentials where appropriate. Our Total Rewards Program is ranked as one of the highest satisfiers based on our employee engagement surveys. With over 100 transfers and promotions each year for the past 5 years, Stamford Health is a place for you to grow and develop your career. Many departments from Nursing to Information Systems and Rehabilitation have Career Ladder programs that foster career development. Whether employees choose to live in the greater Stamford, CT area or commute from New York or Fairfield, we offer free convenient parking and free transportation from the Stamford train stations. Our collaborative with Hospital for Special Surgery, and the Dana Farber Brigham and Women’s Cancer Care Collaborative, connect us directly with world class expertise, research, resources and technology to put us at the forefront of patient care. We have a robust Professional Development and Organization Development program that provides both clinical and non-clinical staff with the opportunity to develop and grow professionally. For organizational leaders, we offer a comprehensive New Manager Orientation four times per year. Our program designed specifically for Stamford Health will help prepare today’s and tomorrow’s leaders for success with an innovative curriculum based on best practices. It will also enhance the skills of our leaders that bring their fresh leadership perspective from other organizations.