Front Desk Associate/Receptionist Position Available In Broward, Florida

Front Desk Associate/Receptionist Sit Still Kids Salon – 3.5 Fort Lauderdale, FL Job Details Part-time $17 an hour 11 hours ago Benefits 401(k) Employee discount Qualifications Customer service Driver’s License Experience with children Organizational skills Computer skills Phone etiquette Communication skills Entry level Full Job Description We are looking for a Guest Expert to greet guests at our Fort Lauderdale salon on Sundays, Mondays and Wednesdays.

GENERAL SUMMARY

​ The Guest Expert (GE) supports and enhances the Sit Still guest experience by welcoming in families to our salon and completing the duties and responsibilities seen below with a positive, solution-based attitude. The GE is an integral part of the Sit Still team as a whole and helps to ensure the Salon environment is inviting, clean, and joyful. While the Guest Expert is attentive to the needs of all guests that call, email or visit the Salon, the role of the GE goes far beyond processing transactions. This member of the team is an educator of Sit Still services and retail shop products as well.

ESSENTIAL DUTIES & RESPONSIBILITIES

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Tasks Include:

Scheduling client appointments made via phone and online booking inquiries using our operating system, Boulevard Rebook guests for their next appointment. Process transactions at time of service. Ensure the salon runs efficiently during each shift, utilizing downtime away from working directly with guests to complete daily and/or weekly checklists. Manage cleaning protocols for the salon. Proactively identify opportunities to improve the guest experience and communicate these opportunities in the daily notes to the Salon Manager. Relaying all important messages and guest communication that requires follow-up to the Guest Expert working the next shift. Also, help set up birthday parties and perform some services for attendees. (2)

Sales:

The entire Salon team, including front desk staff, is responsible for helping our customers with products in our retail section.

Tasks include:

Understand product lines, and be able to speak to the value of each item in the Retail Shop.

Inventory management:

track backbar usage, inventory levels, re-orders of supplies and retail as needed

REQUIRED QUALIFICATIONS

1. Loves kids! 2. Courteous 3. Professional 4. Organized 5. Strong verbal and written communicator

Job Type:

Part-time Pay:

$17.00 per hour

Benefits:

401(k) Employee discount

Schedule:

4 hour shift 8 hour shift Day shift Every weekend Morning shift

Work Location:

In person