Front Desk Receptionist Ft. Laud., Coral Springs, Sunrise, & Hollywood Position Available In Broward, Florida

Front Desk Receptionist Ft. Laud., Coral Springs, Sunrise, & Hollywood 1.7 1.7 out of 5 stars 5975 North Federal Highway, Fort Lauderdale, FL 33308 Dr. G’s Urgent Care is looking for talented Front Desk individuals to add to our fast-growing urgent cares. We are a very busy urgent care, open 7 days a week. This is a great place to expand your receptionist knowledge and grow within a company who’s goal is to help improve quality of life for others!

Position Summary:

At Dr. G’s Urgent Care, the Front Desk Receptionist, is the first person our patients see when they arrive. The Front Desk Receptionist is responsible for greeting all of our patients with a smile as they arrive. You are also responsible for answering all incoming phone calls and determining the need of the caller and how you can assist. Scanning documents, scheduling/canceling appointments, verifying insurance, are other responsibilities of the receptionist.

Responsibilities:

• Always maintain a polite and professional manner
• Communicates clearly with patients, visitors, and staff
• Bilingual skills are a plus
• Works well in a fast-paced environment
• Able to handle multiple tasks at any given time
• Uses excellent phone etiquette at all times
• Consistently professional and courteous when interacting with patients or visitors
• Promptly answers phone calls, accurately determines the need of the caller, and how to assist them
• Knowledgeable in health insurance, and the patient payment process
• Recognizes patients experiencing medical emergencies, and quickly notifies the clinical staff to assist them
• Manages the patient waiting room queues
• Ability to make efficient use of time while at work without having to be reminded or monitored
• Able to take direction and follow through
• Carefully and accurately enters information into medical record system
• Verifies insurance eligibility, and correctly determines additional payments required
• Remains calm during stressful situations
• Skilled at diffusing situations involving upset patients or visitors
• Ability to collect money for patient’s visit & passed due balances
• Ability to manage money accurately
• Responsible for balancing cash drawer at the beginning and end of each shift
• Acts with integrity and honesty in all work-related activities
• Complies with HIPAA and OSHA standards
• At least 2 years of experience in customer service industry
• 1 year of experience in medical front office registration or billing of medical facility is preferred
• Must be fluent in English, speaking and writing

Requirements:

Ability to work weekends(2 a month) and holidays are required

Shift:

Three days per week, 8:45am-9:15pm or 9:45-10:15pm Ability to work between our Ft. Lauderdale, Coral Springs, Sunrise & Hollywood locations

Job Type:

Full-time Pay:

$16.00 per hour

Schedule:

12 hour shift Monday to Friday Rotating weekends

Work Location:

In person