Parish Receptionist Position Available In Broward, Florida

Parish Receptionist St.

Elizabeth of Hungary Catholic Church Pompano Beach, FL Job Details Full-time Estimated:

$32.1K – $37K a year 7 hours ago Qualifications Microsoft Word Spanish Microsoft Excel Microsoft Outlook Customer service Computer literacy English Mid-level 3 years High school diploma or GED Clerical experience Grammar Experience Communication skills Full Job Description St. Elizabeth of Hungary Catholic Church Pompano Beach, FL Job ID#: 6923170359

Posted:

June 11, 2025

Expires:

August 10, 2025

Category:

Clerical/Administrative Terms:

Full-Time Employee Experience:

2-5

Years Education:

High School Base Pay:

Hourly Send applications or inquiries to: Job Description St. Elizabeth of Hungary Catholic Church in Pompano Beach, Florida has an opening for a full-time Parish Receptionist who will be responsible for providing first-point-of-contact customer service for general inquiries and visitors to the parish office and maintaining a welcoming environment to the parish. Primary duties are operating the main phone, greeting visitors and callers, assessing their needs, and directing them to the appropriate parties, sorting correspondence, taking Mass intentions, and other clerical tasks. The Parish Receptionist performs all duties and responsibilities in alignment with the mission, vision, and values of the Catholic Archdiocese of Miami.

Schedule:

40 hours/ week. Monday – Friday 9 a.m.- 5:00 p.m.

Responsibilities:

Provide exemplary customer service to visitors, parishioners, employees, and others who contact the parish by phone, in person, and by e-mail; assess their needs and direct them to the appropriate parties. In alignment with the mission of the parish serving as a center of hope and evangelization, foster a sense of hospitality and professionalism with an open-door mannerism. Operate phone and extensions to relay incoming, outgoing, and interoffice calls. Provide callers answers to basic questions on operations, office locations and schedules, or documents their concerns for escalation to the appropriate party. Maintain contact information for re-direction to parties outside of the parish (i.e., Catholic Charities for people seeking immediate direct services, etc.). Facilitate the scheduling of Mass Intentions; offers date and time and inputs the information in the Mass Intention book. In the spirit of collegiality, assist the Pastor and staff in any ways needed.

Qualifications:

Three years’ clerical experience in a customer-service environment; non-profit helpful. Excellent customer service skills, including ability to maintain focus on and professionalism with people in challenging situations, both in person and by phone. Must demonstrate a positive, welcoming, and service-oriented disposition. Demonstrated history of maintaining strict confidentiality concerning files and sensitive information. Ability to multi-task and retain accuracy in an environment of competing deadlines. Type at least 60 wpm with 90% accuracy. Good oral and written English-language communication skills, including clear speaking voice, required. Basic to intermediate-level conversational Spanish skills strongly preferred. Good Creole language communication skills strongly preferred. Good spelling and grammar are required. Good computer literacy, including ability to navigate online applications and knowledge of search-engine-optimization best practices. Proficiency in MS Outlook and Word; basic Excel. Must be an authentic witness to the Catholic faith and her teachings, supportive and respectful of the mission and tenets of the Roman Catholic Church. Knowledge of basic tenets of Catholic Church and parish structures; experience in Roman Catholic environment preferred. Must have a professional demeanor.

To apply:

Send resume with cover letter to Alicia McDermott. About the Employer The Archdiocese of Miami is a particular church of the Roman Catholic Church in the United States of America. Its ecclesiastic territory includes Broward, Miami-Dade, and Monroe counties in the U.S. state of Florida. The archdiocese is the metropolitan see for the Ecclesiastical Province of Miami, which covers Florida. The archbishop is Thomas Wenski. As archbishop, he also serves as pastor of the Cathedral of Saint Mary, the mother church of the archdiocese. Also serving are 428 priests, 160 permanent deacons, 50 religious brothers and 300 religious sisters who are members of various religious institutes. These priests, deacons and persons religious serve a Catholic population in South Florida of 1,300,000 in 118 parishes and missions.