Virtual Receptionist Position Available In Broward, Florida

Virtual Receptionist Berkshire USA DBA Berkshire Receptionists Margate, FL At Berkshire Receptionists, we’re in the business of relationship building. By joining our team, you represent the first impression for our clients, from innovative law practices to around-the-clock contractors, essential medical practices, and more. Helping connect the dots between professionals and their customers, making a difference one call or chat at a time! Do so while also enjoying our company benefits, incentive opportunities, welcoming family culture, and more!

Our Mission:

To forge seamless connections between businesses and their clientele through tailored communication solutions, nurturing lasting relationships, and consistently surpassing expectations. Are you driven by a passion for customer service? Whether you’re seeking full-time or part-time opportunities, we’re eager to connect with you!

Operator Role:

Empathize. Communicate. Resolve. We’re seeking top-notch Customer Service Representatives to deliver exceptional support. We proudly serve a diverse range of industries, ensuring exceptional communication solutions tailored to meet the unique needs of each client. We’re adept at providing seamless support across all industries.

Responsibilities:

Engage with customers professionally and empathetically to understand their concerns and complaints, adhering to all scripting guidelines. Provide timely and accurate assistance, addressing customer concerns with efficiency and courtesy. Take accurate phone messages during customer interactions, ensuring clear and detailed documentation.

Skills:

Empathy and compassion towards customers’ situations Keen attention to detail Strong verbal and written communication skills Ability to maintain positivity and patience under pressure Intermediate to advanced computer skills