Physical Therapy Receptionist Position Available In Charlotte, Florida

Physical Therapy Receptionist Advanced Orthopedic Center 1641 Tamiami Trail, Port Charlotte, FL 33948 Advanced Orthopedic Center has been serving patients in the Southwest Florida area since 1980. Our top-notch team of physicians and surgeons – along with our support staff of physician assistants, technicians and therapists – offer comprehensive orthopedic care to patients of all ages. In addition to treating our clinic’s patients, the surgeons of Advanced Orthopedic Center serve as spring training team physicians for the Tampa Bay Rays and the Atlanta Braves major league baseball team. Our entire staff is dedicated to providing courteous and caring service. We are currently seeking a Front Desk Representative for Check In for our Physical Therapy Department.

Summary:

Responsible for all duties related to checking in new and established patients for their scheduled appointments. Ensuring that information collected and entered is complete and accurate. Answering incoming calls and scheduling patients for therapy visits required.

Work Schedule:

Monday – Friday 40 hours per week May require overtime periodically May be scheduled at multiple locations

Responsibilities:

Opening front office each morning (unlocking doors, lights, etc.) Reviewing charts for required information and placing in rack, in time order, for therapy staff Ensure license and insurance are up to date for current year Insurance must be verified prior to putting the chart up Collect any co-pays and past due balances prior to the patient visit Promoting the Patient Portal to every patient that does not currently have an active portal account. Answering incoming lines and direct calls as appropriate. Check faxes throughout the day and distribute to appropriate departments Assisting in scheduling patients for new and established therapy visits. Follow established protocols for order received from physician to ensure proper treatment Reprints and schedules for the next day must be printed prior to leaving. Ensuring that proper paperwork is provided to patient and completed fully and accurately before chart is put up for therapy personnel. Ensure that insurance cards are scanned and legible; new patients and new insurance must be verified Ensuring that all information is entered into the computer completely and accurately. Reviewing payment policies with patient prior to visit. Checking patient’s account on computer and note outstanding balances or special notes on file. Refer to billing and collection specialist as appropriate, before patient is seen Identifying patients not seen for the day or who have cancelled, rescheduled or No-showed; call patient to reschedule therapy session Miscellaneous duties and filing as directed by Supervisor. Insurance must be verified to ensure accurate collection of co-pay and monies due Once benefits are obtained, notify appropriate member of therapy department to complete fitting of DME/bracing Post any payments received from patients at time of service

Qualifications:

2 years previous medical office experience in clerical functions preferred. Orthopedic experience preferred. Previous Medical Manager Software experience is helpful. Superior phone skills a plus and must be able to perform multiple duties at the same time.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Medical Specialty:

Orthopedics Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Port Charlotte, FL 33948 (Required) Ability to

Relocate:

Port Charlotte, FL 33948: Relocate before starting work (Required)

Work Location:

In person