Guest Assistant Position Available In Duval, Florida
Tallo's Job Summary: Volcano Japanese Cuisine is hiring a Guest Assistant to offer a warm welcome, manage seating, handle phone calls, maintain table readiness, and ensure cleanliness. The ideal candidate has previous high-end restaurant experience, excellent communication skills, and can multitask efficiently. This part-time position offers $15.50 - $18.00 per hour, employee discounts, and flexible scheduling.
Job Description
Guest Assistant Volcano Japanese Cuisine 13475 Atlantic Boulevard, Jacksonville, FL 32225
Job Description:
Volcano Japanese Cuisine, an upscale Japanese dining destination known for its exquisite cuisine, ambiance and exceptional service, is seeking a warm, professional, and highly organized Guest Assistant to join our team. This role is ideal for someone who thrives in a fast-paced, customer-focused environment and is passionate about delivering an unforgettable dining experience.
Key Responsibilities:
Warm Welcome:
Greet all guests with a genuine smile and a warm welcome, ensuring a positive first impression as they enter our restaurant.
Seating Management:
Efficiently manage seating rotations and maintain an organized waitlist to ensure smooth service flow and minimal wait times.
Phone Etiquette:
Field incoming phone calls with professionalism, assisting with reservations, takeout orders, and general inquiries.
Table Readiness:
Perform light bussing duties, including resetting tables to pristine condition, ensuring each table is ready to welcome the next guest.
Cleanliness:
Regularly monitor and maintain the cleanliness of the host stand, windows, and restrooms to uphold our high standards of hygiene and presentation.
Order Processing:
Take to-go orders with accuracy and efficiency, entering them into the POS system, and processing payments (cash and credit).
Customer Service:
Handle guest requests and concerns with grace and professionalism, ensuring an outstanding dining experience for every guest.
Qualifications:
Previous experience in a host/guest assistant role within a high-end restaurant environment is preferred. Excellent communication skills and a friendly, approachable demeanor. Ability to multitask and work efficiently in a fast-paced setting. Strong organizational skills and attention to detail. Familiarity with POS systems and cash handling experience is a plus. A passion for hospitality and a commitment to providing exceptional service.
What We Offer:
Competitive pay with opportunities for tips. A supportive and dynamic work environment. Opportunities for growth within our restaurant group. Employee discounts on dining. Flexible scheduling to accommodate your lifestyle.
Job Type:
Part-time Pay:
$15.50 – $18.00 per hour
Benefits:
Employee discount Flexible schedule
Schedule:
4 hour shift Day shift Evening shift Monday to Friday Weekends as needed Application Question(s): What is your availability for the position?
Experience:
Customer service: 1 year (Preferred) Ability to
Commute:
Jacksonville, FL 32225 (Required)
Work Location:
In person
