Service Receptionist Position Available In Duval, Florida

Service Receptionist

MERCEDES-BENZ OF JACKSONVILLE – 3.7

Jacksonville, FL Job Details Full-time $16 an hour 1 day ago Benefits Paid training Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Microsoft Office Entry level Full Job Description Fields Mercedes-Benz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. Full and Part time positions available. Saturday availability required What We Offer – Benefits Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services What We Offer Growth opportunities Employee vehicle purchase plans Family owned and operated Discounts on products and services Job Responsibilities Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Job Qualifications Experience with Microsoft Office suite is a plus Available to work flexible hours on weeknights & weekends Ability to communicate customers’ interests needs and requests to management and sales personnel Professional personal appearance Acceptable motor vehicle driving record according to dealership guidelines