Front Desk Associate Position Available In Hernando, Florida

Front Desk Associate Pathways Counseling Center

FL, LLC 3261

Commercial Way, Spring Hill, FL 34606 Front Desk Associate Looking to hire a friendly and organized multi-tasker and self-starter, who is seeking professional growth within a highly respected mental health organization. Pathways Counseling Center is a fast-paced mental health practice that provides individual, family, and couples counseling. We have been in Spring Hill for over 30 years. Our front desk associates serve as “the face” of the office, representing and serving as the first point of contact. You will be attending to the needs of the clients in a positive and caring manner. Candidates must be able to work well with other individuals and have the “team” mindset.

Duties and responsibilities include:

Provide excellent customer service to all our clients Communicate with our clients and ensure their experience is positive Check-in clients: Verify demographic information and make copies of ID cards Check-out clients: Collect co-pays, co-insurance, and/or deductibles Maintain busy appointment scheduling with several providers Contact clients to confirm appointments if necessary Handling medical records in compliance with HIPPA regulations Answering a multi-line phone system New Client intakes over the phone and scheduling appropriately Responding to voicemails in a timely manner Required Skills Friendly, welcoming, enthusiastic personality Ability to work independently and under pressure Ability to multi-task and prioritize work, be adaptable to external circumstances Must be able to work day and possibly evenings time management skills Computer literacy Have excellent telephone etiquette: also be able to work n the phones for extended periods of time Attention to detail and proactive problem solving skills One year customer service experience preferred

RESPECT, INTEGRITY, SERVICE, AND COMPASSION ARE IMPORTANT TO US.

If these qualities are important to you, we’d love to hear from you. We are willing to train if we see eagerness, enthusiasm, and the energy to learn!

Job Type:

Full-time/Part-time Pay:

$13.00 – $17.00 per hour

Schedule:

5-8 hours per day during business hours Monday through Friday for full-time/3 days in the week for part-time

Job Types:

Full-time, Part-time Pay:

$15.00 – $18.00 per hour

Benefits:

Paid time off

Shift:

4 hour shift 8 hour shift Day shift Evening shift Ability to

Commute:

Spring Hill, FL 34606 (Required) Ability to

Relocate:

Spring Hill, FL 34606: Relocate before starting work (Required)

Work Location:

In person