Front Desk Receptionist Position Available In Hillsborough, Florida

Front Desk Receptionist veri

MED – 3.4

Brandon, FL Job Details Full-time $16 – $18 an hour 14 hours ago Benefits Vision insurance Qualifications Bilingual Spanish Microsoft Excel Customer service Medical office experience English High school diploma or GED EMR systems Entry level

Full Job Description Job Summary:

We are seeking a friendly and organized medical office professional to join our team, supporting our front desk operations and ensuring a smooth, patient-centered experience. This role involves greeting patients, managing appointments, answering phones, and maintaining accurate records. If you are a people person, have a passion for organization, and enjoy helping others, we welcome you to apply. Answers phones and schedules appointments via EMR. Creates messages for patients via EMR and forwards to appropriate provider/staff member. Check-in/ Check-out via EMR. Data entry as needed via EMR. Calls and confirms appointments 24-36 hours prior to appointment. Collection of co-pays or OV payments. Must document in ECW collection of such payments. Provides daily payment log of all collected funds. Verifies insurance eligibility for all patients prior to their visit. Daily Scanning Records Requests Mails New Patient packets to new patients for completion prior to their appointments, Performs accurate, legal, and ethical documentation at all times. Assists Medical Assistants and Referral coordinator and serves as back up whenever needed. Inputs insurance Patient membership numbers in excel spreadsheet monthly. Assists with Monthly Excel Membership Roster Log ensuring that all patient’s assigned to our clinic are contacted and have an appointment. Responsible for distributing documents from the EMR (ECW) fax in-box promptly. Informs all patients to bring their medications to every visit. Assists with all HEDIS measures as directed by Office Manager. Generates a telephone encounter for every patient needing assistance. Collects all pertinent information needed for fellow teammates to address the telephone encounter. Promptly places phones on/off answering service. Addresses all EMR tasks daily. Call no-show patients to reschedule their appointments. Other duties as requested by management.

Benefits Offered:

Medical, Vision, Dental, Retirement High School Diploma or its equivalent. Prior experience working in a physician’s office or health care setting Required. EMR Experience Customer Service & Multi-Tasking Skills Bilingual (Spanish/English) preferred