Veterinary Receptionist – Main Desk Position Available In Hillsborough, Florida
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Job Description
Veterinary Receptionist – Main Desk Boyette Animal Hospital Riverview, FL 33569 Job Summary The receptionist is the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files, escorts clients and patients to exam rooms, receives and relays client correspondence, and updates client financial records. The exceptional receptionist can diffuse negative client situations and foster client bonding. Essential Job functions Reporting to work on time for scheduled shifts Quickly learn how to pronounce, know the meaning of, and spell commonly used veterinary terms. Perform basic computer skills Answer all incoming calls within three rings and transfer or place them on hold if necessary. Feel and express a genuine liking for animals and their owners and for working in the animal care field. Be flexible in attitude and work habits Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen. Can admit patients and handle medical records entries accurately. Can prepare health certificates, immunization certificates, laboratory requests, and complete forms for euthanasia. Can handle client/patient transfers with ease. Can prepare client invoices for services performed. Can accurately handle payment transactions. Can accurately and empathetically communicate estimates/treatment plans to clients. Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks. Can deal intelligibly, pleasantly, and efficiently with clients, often doing several things at one time. Can greet clients with poise and natural effort. Can outline costs and fees in a positive light while supporting hospital payment policies. Can easily remember clients’ and patients’ names and use them. Can handle client correspondence.
Qualifications :
We are looking for a candidate with at least 2 years prior veterinarian or medical field scheduling receptionist experience
BOYETTE ANIMAL HOSPITAL
will ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, [alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation] or any other characteristic protected by law.
BOYETTE ANIMAL HOSPITAL
prohibits and will not tolerate any such discrimination or harassment.
Job Type:
Full-time Pay:
$14.00 – $17.00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance
Schedule:
10 hour shift 8 hour shift Day shift Evening shift Weekends as needed
Experience:
Animal hospital: 1 year (Preferred) Medical scheduling: 1 year (Preferred) Multi doctor facility: 1 year (Preferred)
Work Location:
In person