Hotel Front Desk Receptionist Position Available In Lake, Florida

Hotel Front Desk Receptionist Citrus on the

Lake:

Hotel and Restaurant 199 West Ruby Street, Tavares, FL 32778 Job Overview We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. The Front Desk Receptionist will play a vital role in guest relations and hotel management. Responsibilities Greet guests upon arrival with a warm and welcoming demeanor. Manage check-in and check-out processes efficiently, ensuring all guest information is accurately recorded. Handle guest inquiries, requests, and complaints in a timely and professional manner. Operate phone systems to manage incoming calls and messages effectively. Maintain an organized front desk area, ensuring all materials are stocked and readily available. Assist with night audit duties as required, ensuring accurate financial reporting at the end of each day. Collaborate with other hotel departments to ensure seamless guest experiences. Provide information about local attractions, dining options, and hotel amenities to enhance guest satisfaction. Support multilingual guests by providing assistance in their preferred language when possible. Experience Previous experience in guest services or hospitality is preferred but not mandatory. Familiarity with front desk operations in a hotel environment is advantageous. Proficiency in phone systems and basic computer skills is required. Strong customer service skills with the ability to build rapport with guests from diverse backgrounds. Experience in hotel management or related fields is a plus. Multilingual abilities are highly valued, enhancing communication with a broader range of guests. Join our team as a Front Desk Receptionist where you can make a positive impact on our guests’ experiences while developing your skills in the hospitality industry!

Job Types:

Full-time, Part-time Pay:

$15.00 – $18.00 per hour Expected hours: 20 – 40 per week

Benefits:

Employee discount

Schedule:

8 hour shift Day shift Evenings as needed Evening shift Every weekend Holidays Monday to Friday Morning shift Nights as needed Night shift Overnight shift Rotating weekends Weekends only

Work Location:

In person