Front Desk Receptionist Position Available In Manatee, Florida

Front Desk Receptionist Linger Lodge RV Park 7116 85th Street Court East, Bradenton, FL 34202

JOB TITLE :

FRONT DESK/STORE CLERK PURPOSE STATEMENT

Responsible for all guest registrations and reservations, front desk activities, and/or store sales, under general supervision.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The list of duties and responsibilities are not listed by importance or priority. Other duties may be assigned. EDUCATION and/or

EXPERIENCE

High School diploma or general education degree (GED); Three to six months related experience and/or training. Hospitality or customer service experience is preferred. Responsible for opening and closing the office. Answering telephone within 3 rings. Making guest reservations by phone or in person. Checking guest arrivals and departures in and out of the RV Park. Answering guests questions about the resort and local area pertaining to shopping, dining, entertainment, and travel directions. Selling of camp store supplies and renting of kayaks. Light cleaning of office. Operating office machines. Work as a team with other associates to maintain seamless service for guests. Up sell guest on sites, service, and amenities. Comply with resort safety and loss control procedures. Routes incoming mail. Have knowledge of resort emergency procedures. Serves as a liaison between guests and maintenance staff. Fulfill any reasonable work requested by the RV Resort Manager or the RV Resort Office Manager. Purchase office and camp store inventory as directed by management. Issue and maintain gate codes for each reservation. Timely responds to inquiries by mail, e-mail and phone. Provide proper, exceptional service to customers and employees. Conduct oneself in a professional and businesslike manner to reflect Linger Lodge’s high standard of excellence. Inform maintenance staff of needs. Share information with other personnel to facilitate their successful performance including quickly directing emergency issues and concerns to appropriate department. Cheerfully takes requests, suggestions, and complaints from guests. Maintain a consistent, regular attendance record. Ensure guest confidentiality standards are followed. Ensure control/protection of company assets. Follow all office procedures. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Minimum 2 days a week, weekend included.

Job Type:

Part-time Pay:

$16.00 per hour Expected hours: 14 per week

Schedule:

Day shift Every weekend No nights Weekends only Ability to

Commute:

Bradenton, FL 34202 (Required)

Work Location:

In person