Receptionist – Beneva Sarasota Position Available In Manatee, Florida
Tallo's Job Summary: Function as support for the dental office at the front desk, the Receptionist role at Beneva Sarasota in Sarasota, FL involves patient interaction, paperwork administration, and appointment scheduling. Responsibilities include patient check-ins, insurance verifications, appointment confirmations, and maintaining a clean front desk area. Basic clerical skills, excellent customer service, and previous dental office experience are preferred qualifications for this position.
Job Description
Receptionist – Beneva Sarasota 2.6 2.6 out of 5 stars Sarasota, FL 34231 Job Purpose Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager. Duties and Responsibilities Exercise excellent customer service while interacting with patients both over the phone and in person. Check in all patients and complete patient registration under the direction of the Office Manager. Schedule patient appointments within operational standards. Confirm patient appointments two (2) business days prior to the patients’ appointments. Complete insurance verifications two (2) business days prior to all (general and specialty) patients’ visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required. Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted. File patient charts on a daily basis. Participate in morning huddle, chart review and all routine office meetings as necessary. Participate in monthly checklist activities as assigned. Keep front desk area clean and neat. All other duties and responsibilities as assigned. Knowledge, Skills, and Abilities Basic clerical and administrative skills. Excellent customer service skills with professional and courteous phone etiquette. Basic knowledge of insurance and dental terminology helpful. Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred. Experience with dental software such as EagleSoft preferred. Strong organizational skills with the ability to multi-task. Qualifications (Experience, Education, Licensure, Certification) Previous insurance and/or dental office experience preferred. Previous experience with orthodontic or other specialty practices preferred.
