Front Desk Associate Position Available In Miami-Dade, Florida
Tallo's Job Summary: Seeking a Front Desk Associate for a Medical Center in Miami. This role involves greeting patients, managing appointments, handling inquiries, and maintaining patient records. Full-time position with competitive salary, bonuses, and benefits. Ideal for organized individuals with excellent communication skills. Join our team to provide exceptional customer service and support healthcare professionals.
Job Description
Front Desk Associate 5.0 5.0 out of 5 stars 928 SW 82nd Avenue, Miami, FL 33144
Benefits:
Bonus based on performance Competitive salary Paid time off Training & development
Full Time:
40 hrs weekly
Mon-Fri:
8:30 A.M. – 5:00 P.M.
Job Summary:
We are seeking a friendly, organized, and detail-oriented Front Desk Associate to join our team at our Medical Center in Miami. As the first point of contact for patients, you will play a key role in creating a welcoming environment while efficiently managing administrative tasks and supporting our healthcare professionals.
Key Responsibilities:
Greet and assist patients, visitors, and vendors in a courteous and professional manner Answer and route incoming calls, take messages, and provide accurate information Schedule and confirm appointments using our electronic medical record (EMR) system Register patients, verify insurance, and collect co-pays or payments Maintain patient records and ensure all documentation is accurate and up to date Coordinate with clinical staff to ensure smooth patient flow and timely service Handle inquiries regarding medical services, policies, and procedures Ensure the waiting area is clean, organized, and stocked with necessary materials Assist with administrative tasks such as faxing, scanning, and filing documents Follow HIPAA guidelines to maintain patient confidentiality Resumen del
Puesto:
Estamos buscando una persona amable, organizada y orientada a los detalles para unirse a nuestro equipo como Recepcionista en nuestro Centro Médico en Miami. Serás el primer punto de contacto para nuestros pacientes y tendrás un papel clave en brindar un servicio excelente y mantener la organización administrativa de la clínica.
Responsabilidades Principales:
Recibir y asistir a pacientes, visitantes y proveedores de manera cordial y profesional Contestar y dirigir llamadas telefónicas, tomar mensajes y proporcionar información precisa Programar y confirmar citas utilizando nuestro sistema electrónico de registros médicos (EMR) Registrar pacientes, verificar seguros médicos y cobrar copagos o pagos correspondientes Mantener los expedientes de los pacientes actualizados y completos Coordinar con el personal clínico para asegurar un flujo eficiente de atención Atender consultas sobre servicios médicos, políticas y procedimientos Mantener el área de espera limpia, ordenada y con materiales necesarios Realizar tareas administrativas como enviar faxes, escanear y archivar documentos Cumplir con las regulaciones de HIPAA para garantizar la confidencialidad de los pacientes
