Front Desk Receptionist Position Available In Miami-Dade, Florida

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Receptionist Job Description The receptionist is responsible for greeting patients and families in person or on the telephone. This role involves obtaining demographic, third-party payer information, financial information, medical information, and identification to schedule or register the patient for services. The receptionist also obtains authorization, referrals, and collects payments for services. Responsibilities Greet patients and families in person or on the telephone. Obtain demographic, third-party payer information, financial information, medical information, and identification. Schedule or register the patient for services. Obtain authorization and referrals. Collect payments for services. Essential Skills 1-3 years of customer service experience. High school education or equivalent preferred. Medical or healthcare office experience preferred. Fluency in Spanish preferred. Basic proficiency in Microsoft Office, including Word, Excel, and Outlook. Effective verbal and written communication skills. Ability to accurately enter and interpret data. Capacity to adapt and react calmly under stressful conditions. Ability to relate cooperatively and constructively with clients and co-workers. Commitment to serving customers with courtesy and respect. Maintain confidentiality of sensitive information. Ability to follow complex written or verbal instructions to solve problems. Establish necessary relations and interact effectively with internal and external customers. Additional Skills & Qualifications Ability to take and respond to on-call shifts as assigned on weekdays, weekends, and holidays. Work Environment The position is based in the NeuroSurgery Department with working hours from Monday to Friday, 8:00 AM to 4:30 PM. The work environment requires professionalism and confidentiality, with an emphasis on customer service and patient care.