Front Desk Receptionist Position Available In Miami-Dade, Florida

Front Desk Receptionist Divine Plastic Surgery

LLC 8181 NW

154th Street, Miami Lakes, FL 33016 Divine Plastic Surgery LLC is looking for a dynamic, charismatic and experienced Front Desk to join our fast-growing team. The ideal candidate for this position has a passion for setting up appointments, communicating effectively and working in a fast-paced, customer-focused office environment. Must be fluent in English and Spanish Qualifications Approachable personality and demeanor to work with the public and assist patients in a professional, friendly manner A happy outgoing attitude, and team-player attitude is a requirement The applicant should have an elegant and professional appearance and have experience in customer service as they will be the face of the practice This person should have strong organizational skills The ability to learn new skills quickly, retain information trained on and apply skills learned on a continuous basis It is important for the applicant to possess enthusiasm and a positive attitude Thrives in a busy, detail oriented and strong customer service environment Applicant should be a very patient and understanding person who knows how to manage a stressful situation appropriately Employee must be available two Saturdays a month if needed Must be able to follow direction and take constructive criticism well Must be punctual Language Skills Bilingual (written and spoken English and Spanish ) is necessary Responsibilities The goal is to make guests and visitors feel comfortable and valued while at our office Prepare office for patients by keeping the front desk and lobby tidy and presentable with all necessary material Greet and check patients in according to their scheduled appointment Assist patients to complete all necessary forms and documentation Call patients to verify appointments and appropriate arrival time based upon appointment type Scan documents Send welcome packages Answer all incoming calls (scheduling appointments, providing appropriate information, directing calls, taking messages, collecting payment, etc.) Answer questions and address complaints in a professional manner Monitor email for voicemails and handle them accordingly Maintain and manage patient records Register patients according to established protocols Room and help patients move through appointments according to their scheduled appointment time Manage register activities Monitor office electronic fax and distribute accordingly Help inform patients of medical office procedures and policies Safeguard patient privacy and confidentiality

Job Type:

Full-time Pay:

$14.00 – $15.00 per hour

Schedule:

Monday to Friday Weekends as needed

Work Location:

In person