Receptionist Position Available In Miami-Dade, Florida

Aston Carter is hiring a Receptionist to start ASAP! Job Description The receptionist is responsible for receiving and directing telephone calls, customers, and visitors to the appropriate staff member; receiving, sorting, and routing incoming mail and faxes; and processing and dispatching outgoing mail. The ideal candidate will be a motivated self-starter, who can multi-task with a smile. This individual will be part of our team dedicated to creating an incredible first impression and providing high-quality customer service for those visiting our showroom or over the telephone.

Duties:

Receives and relays incoming, outgoing, and internal calls through a telephone console in a professional and friendly demeanor. Forwards calls to appropriate staff member or department. Supplies routine telephone information such as hours of operation, address, directions, and other information. Answers routine caller questions. Refers non-routine inquiries and/or difficult callers to designated staff member. Takes and delivers messages by obtaining caller’s name, telephone number, and purpose of the call or transfers call to voice mail, if staff member is unavailable or cannot be located. Greets and assists on-site customers and/or visitors, determines the nature of business, and announces visitors to appropriate staff member. Maintains the visitor log. Ensures that visitors feel welcome and are promptly directed to the appropriate person for assistance. Inputs information into database system for new customers. Receives, sorts (by location, floor, department, etc.), routes and tracks incoming mail, packages, and samples. Ensures that the showroom is maintained in a neat and orderly fashion throughout the business day. Reports any maintenance issues to appropriate area. Provides clerical support to the Sales Area, as needed. Communicates with the host in order to assign walk-in customers to the correct salesperson. Contacts management immediately when a client seems to have a problem. Hard Skills Telephone operation Database entry Mail handling Soft Skills Customer service Multi-tasking Professional demeanor Job Type This is a contract position with a duration of 6 Month(s). Work Site This is a fully on-site position in Miami, Florida. Work Environment On-site retail showroom, 8am-5pm