Receptionist/Office Assistant Position Available In Miami-Dade, Florida

Receptionist/Office Assistant Norseman Boatyard Miami, FL Job Details Full-time $17 – $20 an hour 1 day ago Benefits Health insurance 401(k) Paid time off Qualifications Customer service Mid-level 3 years Computer skills Communication skills Full Job Description The Office Assistant role is for a customer-service oriented, organized, team player who will support the Norseman team in managing many day-to-day needs of the business. He or she will be responsible for managing incoming phone calls, providing top notch customer service, data entry, collecting payment and other tasks needed to run the business. The ideal candidate is independent, responsible, organized, hard-working, positive attitude, great people skills, and is comfortable interacting with customers. He or she must be computer savvy, able to maneuver through multiple computer systems, and resolve minor issues as needed. Prior experience in a service industry or marine industry is a plus but not required.

Job duties include:

Answer incoming phone calls with a positive attitude, manage customer requests, and direct more complicated inquiries to the appropriate team member Work within Dockmaster ERP software to enter all customer info, estimates, work orders, etc Work with General Manager to manage the daily calendar Assist in multiple Accounting functions: create weekly reports, organizing and coding invoices, processing payment and filing Work with customers via phone to enter customer and quote information into Dockmaster Follow up on job inquiries in an effort to schedule customers Other day-to-day office tasks, as required by the team Qualifications and preferred skills 3+ years of relevant experience, with particular emphasis on customer service Experience in marine industry or other service / maintenance fields a plus. Strong communication skills, as customer interaction is a key part of the job Strong computer skills and ability to work within and between multiple computer systems

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Health insurance Paid time off

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person