Front Desk Receptionist Position Available In Palm Beach, Florida

Front Desk Receptionist Pawradise Pet Grooming 7004 Charleston Shores Boulevard, Lake Worth, FL 33467 Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, to be very proactive and the ability to manage multiple tasks efficiently in a fast-paced environment. Bilingual (English/Spanish) is required. Duties Greet clients and their pets upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently. Handle bookings, cancellations, and modifications using our booking system. Perform data entry tasks accurately to maintain up-to-date guest records. Answer phone calls promptly, demonstrating excellent phone etiquette. Assist guests with inquiries regarding grooming services and prices. Maintain cleanliness and organization of the front desk area. Take before and after content of the grooming process to update our social media (Instagram, Facebook and Tiktok). Address guest complaints or issues with professionalism and resolve them effectively. Make sure the salon is always clean. Handle pets with care. Manage the front desk, including answering calls, responding to messages, and scheduling appointments. Support additional tasks as needed to ensure smooth salon operations. Qualifications Proven experience in customer service or a similar role is required. Excellent communication skills, both verbal and written. Ability to perform data entry tasks accurately and efficiently. A positive attitude and a commitment to providing outstanding service. Bilingual (English and Spanish) is required. Excellent communication and interpersonal skills. Strong organizational skills and the ability to multitask in a fast-paced environment. Punctual, responsible, and detail-oriented. Passion for animals and providing excellent customer service. We offer a dynamic and friendly work environment where your contributions will make a difference. If you meet the requirements and are looking for a rewarding position, we encourage you to apply. To apply, please submit your application here or contact us directly to our phone number 954-955-6340

Job Type:

Full-time Pay:

$700.00 per week

Benefits:

Employee discount

Shift:

8 hour shift Ability to

Commute:

Lake Worth, FL 33467 (Required)

Work Location:

In person