Service Cashier/Receptionist Position Available In Palm Beach, Florida

Service Cashier/Receptionist Mercedes-Benz of Palm Beach – 4.0 West Palm Beach, FL Job Details Full-time 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Qualifications Microsoft Word Hospitality Cold calling Microsoft Excel Microsoft Office High school diploma or GED Computer skills Multi-line phone systems Public relations Phone etiquette Telemarketing Dealership experience Entry level Full Job Description If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time Service Receptionist to work at our busy dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership. At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Family owned and operated Long term job security Responsibilities Answering inbound sales and service calls Operate busy switchboard & communicate efficiently with all customer & internal teams Collecting payment for both service and parts customers Greeting customers upon arrival and exit Maintaining a professional appearance and demeanor at all times Qualifications High school diploma or GED Prior experience in telemarketing and/or hospitality Exceptional telephone skills, with a high level of comfort, and a professional voice and manner Computer proficiency, particularly in MS Office Suite (Word and Excel) Ability to learn new software programs Professional business appearance and demeanor Flexibility with regard to scheduling Automotive Dealership Prior experience with an automotive dealership a plus Public relations experience, a plus Cold call experience, a plus Experience using a customer relationship management (CRM) tool, a plus Experience running a business switchboard, a plus