SERVICE RECEPTIONIST Position Available In Palm Beach, Florida

SERVICE RECEPTIONIST

Mullinax Ford – 3.2 Lake Park, FL Job Details Full-time $16 – $18 an hour 1 day ago Qualifications CRM software High school diploma or GED Front desk Multi-line phone systems Phone etiquette Entry level Full Job Description About the

Role:

THIS IS A PART TIME POSITION TO INCLUDE SATURDAYS

The Receptionist at Mullinax Ford of West Palm Beach plays a crucial role in creating a welcoming environment for clients and visitors. This position is responsible for managing the front desk operations, ensuring that all incoming calls are handled efficiently and professionally. The Receptionist will serve as the first point of contact for customers, providing them with information and directing them to the appropriate departments. Additionally, this role involves performing various administrative tasks that support the overall operations of the retail trade environment. Ultimately, the Receptionist contributes to the positive image of the dealership and enhances customer satisfaction through excellent service.

Minimum Qualifications:

High school diploma or equivalent. Proven experience as a receptionist or in a similar administrative role.

Preferred Qualifications:

Experience in the retail trade industry. Familiarity with customer relationship management (CRM) software.

Responsibilities:

Answer and manage multi-line phone systems, directing calls to the appropriate personnel. Greet clients and visitors warmly, providing them with necessary information and assistance. Perform general administrative duties, including filing, data entry, and managing office supplies. Operate office equipment such as copy machines and fax machines to support daily operations. Maintain a clean and organized reception area to ensure a professional atmosphere.

Skills:

The required skills for this position, such as multi-line phone management and phone etiquette, are essential for ensuring that all customer inquiries are handled promptly and professionally. Proficiency in general administrative tasks allows the Receptionist to support the team effectively, contributing to a smooth workflow. Skills in operating office equipment, like copy machines, are utilized daily to assist with various documentation needs. The ability to greet clients and manage multiple phone lines simultaneously enhances the customer experience and reflects the dealership’s commitment to service. Preferred skills, such as familiarity with CRM software, can further streamline communication and improve customer interactions.