Receptionist (Bilingual) Position Available In Pinellas, Florida

Receptionist (Bilingual) 2.3 2.3 out of 5 stars Seminole, FL 33772 This is a highly visible and responsible position, which demands an exceptional level of patience in dealing with the public, the ability to work effectively in a demanding and fast-paced office environment and the ability to prioritize and effectively execute concurrent responsibilities. The Receptionist/Administrative Assistant I must be bi-lingual (English/Spanish), computer literate, knowledgeable in Microsoft Office software, and proficient in data entry.

ESSENTIAL DUTIES AND RESPONSIBILITIES

: The efficient intake and disposition of all personal (walk-in) and telephone communications with the agency. Input client data into CMHCi for referrals to outside community resources and outside Catholic Charities Programs. Answer multi-line telephone system, forwarding calls to appropriate staff, take messages for staff. Refer others who need help to community agencies and resources, including walk-ins seeking emergency assistance (food, clothing, etc.) and keep current data on community resources available. Greet clients and other visitors to the agency and direct them to the appropriate staff. Provide Referral assistance and complete appropriate Referral Assessment paperwork. Manage and maintain agency equipment such as the copier, fax machine, postage meter, etc. Inventory office supplies as needed and inform Administrative Assistant III. Sort mail daily and disperse to the appropriate staff. Provide feedback to the Administrative Assistant III on issues that relate to the efficient and effective handling of agency clients/public. Restock program cards in waiting area and inform Administrative Assistant III when program cards are needed. Keep waiting area clean and address all safety issues. Address parking issues in front of building.

OTHER RESPONSIBILITIES

Complies with all applicable training requirements. Complies with all company safety, personnel and operational policies and procedures. Complies with work schedule to ensure effective operations of Agency programs. Contributes positively as a member of a productive and cooperative team. Participates in Agency Performance Quality Improvement (/PQI) program and Accreditation/Reaccreditation process. Performs other duties as necessary to fulfill Catholic Charities Diocese of St Petersburg, Inc Mission.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Able to speak, write and understand English. Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups. Flexible work schedule including evenings, nights, weekends and holidays. Ability to set appropriate limits, work under deadlines and multi-task. Ability to organize, prioritize, self motivate, and deliver results. Excellent communication and listening skills. Possess strong work ethics. Successfully pass a FDLE Level II background screening. Valid Florida driver’s license, ability to drive van or bus and have reliable transportation. Mission driven attitude supplemented with integrity and passion. Adherence to the highest ethical standards, personally and professionally. A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance. Evidence of deep alignment with Catholic Charities Diocese of St Petersburg, Inc Mission and Values. Will make a Commitment to Serve all people with Respect, Compassion, and Cooperation in the spirit of a unifying God.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of local community resources Computer literate Ability to work as a team member Ability to generate and maintain comprehensive reports and documentation

EDUCATION AND EXPERIENCE

Minimum of a High School Diploma/equivalency. At least two years of office experience including switchboard and data entry. Must be computer literate. Catholic Charities, Diocese of St. Petersburg, Inc. is an Equal Opportunity Employer. Catholic Charities, Diocese of St. Petersburg, Inc. participates in E-Verify.

Job Type:

Full-time Pay:

$17.50 per hour Expected hours: 40 per week

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person