Veterinary Receptionist Position Available In Pinellas, Florida

Veterinary Receptionist Tyrone Veterinary Hospital Saint Petersburg, FL Job Details Full-time $18.50 an hour 1 day ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Qualifications Medical collection Customer service Animal care Organizational skills Front desk Communication skills Veterinary terminology Entry level

Full Job Description About This Location:

Tyrone Veterinary Hospital is located in St. Petersburg, Florida in a young, up and coming area with plenty of beaches and restaurants to keep everyone busy and entertained. We are a four doctor, AAHA accredited hospital providing veterinary care to small animals since 1967. Here at Tyrone we value our staff as well as our clients in a sense that makes staff dedicated, and keeps clients coming back over the years. Our primary mission is to provide the finest quality of general veterinary medicine possible to all clients by practicing medicine following the most current recommendations of AAHA, AVMA, and other professional organizations. We want our staff to be well trained and have all opportunities possible by providing continuing education and training. If you are a passionate and caring team player please apply today!

Overview:

As a Receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Responsibilities /

Qualifications:

Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Flexible schedule including four 10-hour shifts with rotating weekend and holiday shifts. Experience with veterinary software is preferred. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Benefits:

Pay of $18.50 Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) – for eligible positions only SVP offers educational assistance for qualified teammates to enroll in

AVMA-CVTEA

accredited veterinary technician programs Teladoc- FREE doctor access 24/7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of “Fastest Growing Companies in America” (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal’s “FastTrack 30” of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).