Front Desk Receptionist Position Available In Polk, Florida

Front Desk Receptionist The Gardens of Lake Alfred 255 East Main Street, Lake Alfred, FL 33850

GENERAL SUMMARY:

The front desk receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.

PRINCIPLE DUTIES

Essential Job Duties:

Opens and closes the front desk and properly secures all files, keys and equipment in the office area. Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office. Accepts and records, as directed, payments, reservations, appointments, cancellations and the like. Confirms scheduled transportation and event registration with residents. Help Business Office Manager with medicaid paperwork.

Other Duties:

Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community. Attends in-service training and education sessions, as assigned. Performs specific work duties and responsibilities as assigned by supervisor

HOSPITALITY FOCUS

The Gardens of Lake Alfred fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests: We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask “Is there anything else I can do for you?” We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details.

QUALIFICATIONS

High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner. Typing and experience with Microsoft Office software. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

: Physical effort is minimal. Seventy-five percent (75%) of the work day is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment. Requires continuous mental and visual attention to diversified operations. Must be able to function efficiently despite distractions and interruptions. Communicates orally and/or in writing with residents, coworkers, families, and public.

DISCLAIMER CLAUSE

I have read my Job Description. I understand the information contained in the Job Description. I further understand that this Job Description is not intended and should not be construed as an exhaustive list of all the responsibilities, skills, efforts or

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS

associated with my job. I may be required to perform additional tasks necessary to meet standards of quality and care.

Job Type:

Part-time Pay:

From $14.00 per hour

Schedule:

Weekends only Ability to

Commute:

Lake Alfred, Florida 33850 (Required)

Work Location:

In person