Front Desk Receptionist Position Available In Polk, Florida

Front Desk Receptionist Lakeland Periodontics , Inc Lakeland, FL 33803 Overview We are seeking a dedicated Front Desk Professional to join our periodontal/surgical care team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service in a warm and comfortable setting. This role is an essential element in ensuring our patients receive 5 star patient services from the time they arrive for care. If you enjoy working together with a great team in a private practice setting, we encourage you to apply. Responsibilities Greet patients and visitors warmly, providing an inviting atmosphere at the front desk. Answer phone calls promptly, demonstrating excellent phone etiquette while addressing inquiries or directing calls appropriately. Schedule appointments efficiently, ensuring optimal patient flow. Maintain accurate patient records and care plans within our systems, including Curve Dental software. Assist with administrative tasks such data entry, confirmation calling and managing our patients requests and needs. Collaborate with clinical team members and doctors to ensure seamless communication regarding patient needs and services. Uphold confidentiality and adhere to HIPAA regulations while handling sensitive patient information. Experience Previous experience in a dental front desk or dental receptionist role is preferred. Strong customer service skills with the ability to interact positively with patients from diverse backgrounds. Familiarity with office systems and software; experience with Curve Dental software is a plus. The ability to communicate in Spanish as well as English is a plus. Excellent organizational skills with attention to detail to manage multiple tasks effectively. Ability to work well under pressure while maintaining professionalism and composure. Join our team as a Front Desk Receptionist where your contributions will make a difference in the lives of our patients!

Job Type:

Full-time Pay:

$15.00 – $20.00 per hour Expected hours: 32 – 40 per week

Benefits:

401(k) Paid time off

Schedule:

Monday to

Friday Work Location:

In person