Receptionist Position Available In Polk, Florida

Receptionist Breezy Hills Rehabilitation and Care Center Lakeland, FL Job Details Full-time $15 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Qualifications Nursing home experience Mid-level Phone etiquette 2 years Communication skills

Full Job Description Job Ad:

Receptionist at

Breezy Hills Rehabilitation and Care Center Facility:

Breezy Hills Rehabilitation and Care Center Position:

Receptionist Location:

Lakeland, Florida Shift:

Full Time, Monday – Friday, 8:30 AM – 5:00

PM Salary:

$15.00 per hour

Job Description:

Breezy Hills Rehabilitation and Care Center is seeking a reliable and professional Receptionist to join our team. The Receptionist will play a vital role in ensuring smooth communication between residents, visitors, and staff. This is a full-time position offering a supportive and dynamic work environment.

Key Responsibilities:

Answer telephones, assess the nature of the call, and direct the caller to the appropriate department or individual. Receive and deliver messages or transfer calls to voicemail when necessary. Provide accurate information to callers about the organization, including address, directions, and other inquiries. Operate the paging or telephone system to locate personnel within the facility as needed. Assist residents without phones by forwarding their calls to the nursing unit for communication. Greet visitors and direct them to the appropriate office or resident room. Ensure proper visitor sign-in and monitor access to the facility for security purposes. Maintain effective communication with families, residents, and external organizations. Help maintain a current file listing residents, emergency contacts, and key personnel within the facility. Ensure that visitors and guests abide by facility rules and regulations. Maintain HIPAA compliance at all times, ensuring the privacy and confidentiality of sensitive information.

Requirements:

At least 2 years of experience in a nursing home or healthcare environment. Knowledgeable in computer systems, office equipment, and multi-line phone systems. Strong telephone etiquette and communication skills. Ability to incorporate new methods and principles into existing practices. Ability to manage multiple tasks efficiently and maintain organization in a busy environment.

Benefits:

Generous Paid Time Off (PTO) Medical and Dental Insurance Company Perks Employee Recognition Programs Supportive, Team-Like Atmosphere Apply today and become part of the Breezy Hills family! We are an equal opportunity employer.