Hotel Front Desk Receptionist Position Available In Sarasota, Florida
Tallo's Job Summary: We're seeking a positive and professional Hotel Front Desk Receptionist in Sarasota, FL, with Marriott International. The role involves welcoming guests, managing information, distributing keys, and addressing inquiries to ensure a top-notch guest experience. The ideal candidate has strong communication skills, work ethic, and commitment to guest satisfaction. Compensation is $15 hourly. Responsibilities include handling customer complaints, managing bookings, and collaborating with housekeeping. Qualifications include 1 year of hospitality experience and excellent customer service skills.
Job Description
Hotel Front Desk Receptionist (part of Marriott International) 3.3 3.3 out of 5 stars Sarasota, FL We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Compensation:
$15 hourly
Responsibilities:
Field customer complaints when necessary Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Work with the housekeeping staff to ensure rooms are ready for new guests Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Qualifications:
Comfortable taking telephone calls and mitigating stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent Working knowledge of Microsoft Office and reservation management systems About Company Our property’s vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
