Front Office Receptionist Position Available In Sumter, Florida

Front Office Receptionist Robert Boissoneault Oncology Institute (RBOI) 1540 Clemente Court, The Villages, FL 32159 JOB

DESCRIPTION JOB TITLE

Front Office Receptionist

EMPLOYER

Robert Boissoneault Oncology Institute

DEPARTMENT

Radiation Oncology Division

REPORTS TO

Deb Van Putten /

Tonya Painter SUMMARY:

Provides clerical support for the Villages Location

DUTIES AND RESPONSIBILITIES

Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing. Opens, sorts, and distributes incoming mail; prepares all outgoing mail and packages. Types and distributes internal and external correspondence as assigned. Sorts and files correspondence and other records. Performs data entry duties as assigned. Answers and routes telephone calls; conveys messages. As back-up receptionist, performs receptionist duties including but not limited to answering, screening, and directing calls on multi-line phone system; taking messages and/or forwarding telephone calls to appropriate employee, voice mail, or pager; meeting and greeting visitors. Performs other related duties as assigned by management. Other duties as assigned.

QUALIFICATIONS

Minimum of two years office experience. Excellent verbal and written communication skills. Commitment to excellence and high standards. Acute attention to detail. Ability to understand and follow written and verbal instructions Strong organizational skills. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Ability to perform diversified clerical functions and basic accounting procedures. Problem Solving

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Teamwork
• Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed. Professionalism
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quantity
• Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Attendance/Punctuality
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative
• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.