Front Desk Receptionist Position Available In Volusia, Florida

Front Desk Receptionist The Beauty Lounge Medical Wellness Spa Port Orange, FL 32127

Front Desk Expectations & Responsibilities Med Spa & Salon Position Overview:

As the first and last point of contact for our clients, the front desk team plays a key role in delivering a welcoming, professional, and seamless experience. You are the face of our brand and set the tone for every visit.

Client Experience:

Greet clients warmly and check them in for their appointments Ensure a smooth and positive client flow from check-in to check-out Answer phones and respond to inquiries with professionalism and a friendly tone Assist with scheduling, rescheduling, and confirming appointments Educate clients on available treatments, promotions, and retail products

Administrative Duties:

Maintain accurate and up-to-date client records in our booking system (Vagaro and Aesthetic Record) Process payments and handle daily cash reconciliation Manage daily appointment logs and communicate updates to providers Keep front desk and reception area clean, organized, and stocked with necessary forms and supplies

Support Tasks:

Handle laundry for both the med spa and salon, ensuring clean towels and linens are always available Restock treatment rooms and salon stations as needed Help maintain a clean and welcoming environment throughout the facility

Communication & Teamwork:

Communicate clearly with aestheticians, nurses, and stylists to ensure scheduling accuracy Support providers by preparing charts and noting any client requests or concerns Relay important messages and updates between team members as needed

Expectations:

Professional Appearance & Demeanor:

You represent the brand—professional attire (Black scrubs), excellent hygiene, and a warm personality are essential.

Reliability & Punctuality:

Consistency is key. We depend on you to be on time and dependable.

Multi-tasking & Organization:

You’ll often juggle phone calls, client check-ins, laundry, and administrative tasks—being organized and calm under pressure is important.

Discretion:

You’ll handle sensitive client information and need to maintain confidentiality at all times.

Sales Support:

While not a hard sales role, you should feel comfortable recommending products, gift cards, and services when appropriate. Skills Previous experience as a clerk or medical receptionist is preferred but not mandatory. Strong administrative skills with proficiency in office management practices. Excellent typing skills with attention to detail for data entry tasks. Proficient in computer literacy with the ability to quickly learn new software applications. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, to interact professionally with clients and team members. Familiarity with calendar management tools is a plus. Join us as a Front Desk Receptionist and contribute to the smooth operation of our office while providing exceptional service to our clients!

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Schedule:

8 hour shift

Work Location:

In person