Front Desk Coordinator Position Available In Chatham, Georgia

Front Desk Coordinator Common Restaurant Savannah, GA Job Details Full-time From $23 an hour 11 hours ago Benefits Health insurance Dental insurance Vision insurance Employee discount Flexible schedule Qualifications Hospitality Guest reservation booking Customer service OpenTable Casual dining experience Attention to detail Venue customer assistance Food service Organizational skills Phone etiquette Communication skills Professionalism Entry level Full Job Description Overview Common Restaurant is seeking a highly organized and personable Front Desk Coordinator who has a genuine warmth and welcoming spirit to join our award-winning team. This pivotal role serves in a Maitre d’ capacity and is responsible for greeting guests, coordinating and managing all reservations, conducting the flow of dining room and event seating, and assisting to deliver the highest possible standards of service. This position is also responsible for logistical details, including reservations and arrangements for large parties, setting the overall ambiance and atmosphere of the restaurant space, and fostering communication and partnership amongst the entirety of the FOH team. Our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen. Working in a Maitre d’ capacity, this candidate must be able to work “on stage”, understanding that all guests can see them at all times. This position must possess the ability to control their facial expressions, tone, and interactions with both staff and guests consistently. In addition, this position must also have a professional, working knowledge of the OpenTable platform. The successful candidate must also be able to stand for long periods of time; to work in occasionally chaotic environments where direction may come from multiple sources; to climb stairs multiple times a day; to speak on the phone professionally and effectively; to squat, bend, twist, and reach overhead; and to lift 25lbs. Responsibilities Greet and assist visitors upon arrival, providing exceptional customer service. Manage reservation scheduling, large party placement and timing, and server rotation to ensure optimal guest experience. Handle incoming calls, addressing inquiries for reservations and events. Survey reservations for special occasions and assist in writing special occasion cards for the table. Support front desk efficiency by assisting to train fellow Maitre d’s and front desk assistants. Ensure the front desk area, including sections of the main dining room and bar areas, is organized, clean, and welcoming at all times. Skills Strong customer service skills with a friendly demeanor. Proficient in OpenTable. Previous experience in high-end or casual high-end dining or hospitality. Excellent communication skills, both verbal and written. Ability to multitask and prioritize tasks efficiently in a busy environment. Strong organizational skills with attention to detail.

Benefits:

Tip-out:

this position receives a tip-out in addition to their hourly wage

Holidays:

currently, we are closed

Thanksgiving, Christmas Eve, and Christmas Insurance:

after 6 months of consecutive service, employees in this position are eligible to join the company health insurance plan which can include vision and dental insurance should the employee choose.

Discounts:

employees receive a company discount. They also receive discounts from our partners in town, including a physician, chiropractor, and veterinarian.

Job Type:

Full-time Pay:

From $23.00 per hour Expected hours: No more than 40 per week

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Application Question(s): This is a full-time position that requires weekend availability. What is your availability? Attendance is considered part of performance. Do you have a reliable way to get to work to attend scheduled shifts, regardless of weather?

Work Location:

In person