Veterinary Receptionist Position Available In Cherokee, Georgia

Veterinary Receptionist 2.7 2.7 out of 5 stars 5410 Brookstone Drive NW, Acworth, GA 30101

About This Location:

Brookstone Animal Hospital is a full-service, AAHA accredited, veterinary medical facility. We are located in Acworth, Georgia in a new, beautiful, and modern building. At Brookstone, our mission is to provide modern and up-to-date medicine while tailoring our care to the individual needs of each animal and owner. At our 10,000 square feet hospital, we have 6 exam rooms, a dedicated dental suite, an in-house lab and pharmacy. Our team consists of 4 doctors, a hospital manager and an associate hospital manager, 13 veterinarian assistants, a RVT with 15 years of experience, 4 customer service representatives, a kennel staff of 8 and a groomer. We offer the latest anesthetic monitoring equipment, radiography, ultrasounds, tonometry dentistry with dental rads, soft tissue surgeries, mass removals, laser therapy, OFA certification, dermatology, and nutritional counseling If you are an upcoming graduate looking for solid and intentional mentorship or a seasoned doctor looking for collaboration, we would love to meet with you!

Overview:

As a Receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Responsibilities /

Qualifications:

Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Flexible schedule including some weekend and holiday shifts. Experience with veterinary software is preferred. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking•Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Benefits:

Pay range of $13.00•18.00/hour based on experience Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays)•for eligible positions only SVP offers educational assistance for qualified teammates to enroll in

AVMA-CVTEA

accredited veterinary technician programs Teladoc•FREE doctor access 24/7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of “Fastest Growing Companies in America” (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal’s “FastTrack 30” of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).