Program Associate Clarke – Crisis Walk In -Part Time Position Available In Clarke, Georgia

Program Associate Clarke

• Crisis Walk In
• Part Time Advantage Behavioral Health Systems
• 2.7 Athens, GA Job Details Part-time | Full-time $19.23
• $23.

00 an hour 17 hours ago Qualifications Microsoft Word Microsoft Excel Customer service Administrative experience High school diploma or GED Certified Welding Inspector Computer skills 1 year Communication skills Entry level Full Job Description

FULL TIME

• Night Shift
• 3 12 hour shifts

Position Summary :

The Program Associate provides a variety of routine clerical functions within a behavioral health office setting. Works in a fast-paced environment that requires multitasking, excellent customer service & interpersonal skills to greet clients & visitors promptly and courteously. Work duties also include but are not limited to answering phones, scheduling appointments, verifying insurance, collecting copays, data entry, scanning/downloading info into EHR, and handling client questions and concerns.

Job Responsibilities and Performance Standards:

Works in a fast-paced environment that requires multitasking, excellent customer service & interpersonal skills to greet clients & visitors promptly and courteously.

Work duties also include:

Answering phones. Data entry. Scheduling appointments as needed. Verifying insurance and collecting copays as needed. Updating CSU and TOU census as needed 24/7. Completing Program Transfers as needed and ensure that the clients have the correct date on the BHL board as well as in myAvatar. Updating client information in myAvatar as needed 24/7. Preparing Hardbound Charts for CSU and TOU clients upon admission as well as the breakdown of hardbound charts at client’s discharge and placing them in paper folders for storage in the chart room. Scanning/downloading information into the EHR. Assisting with CWI intake and POE for clients as needed. Actively reviewing and working on BHL Board referrals and assisting with requesting additional documentation via phone call or email. Facilitating calls and/or emails to referral sources and other external stakeholders. Maintaining the organization and cleanliness of the chart room as well as preparing the yearly sending out of charts to the Medical Records Warehouse. Handling client questions and concerns. Attend agency meetings and completes required trainings. Other duties as assigned.

Minimum Qualifications:

High school diploma or GED and 1yr of general office or administrative experience

Preferred Qualifications:

Minimum 1 year experience working in a medical/behavioral health setting Outgoing, engaging and personable communication skills Experience working in a medical or behavioral health office Excellent computer skills including familiarity with Microsoft Word, Excel Highly organized and detail oriented