Front Desk Coordinator Position Available In DeKalb, Georgia
Tallo's Job Summary: Dermani MEDSPA® in Dunwoody, GA is hiring a Front Desk Coordinator for their fast-growing medical spa. The role involves greeting clients, managing appointments, handling payments, and ensuring office cleanliness. The ideal candidate should have customer service experience, strong multitasking skills, and a detail-oriented approach. This part-time position requires about 15-20 hours per week.
Job Description
Front Desk Coordinator 2.4 2.4 out of 5 stars 4512 Chamblee Dunwoody Road, Dunwoody, GA 30338 Dermani MEDSPA® is a fast-growing medical spa in the Atlanta area. We are looking for front office coordinators for our Dunwoody location. We are looking for someone who is self-motivated, able to lead the team and grow with us! Our offices are open Mon-Fri 9 am-7 pm and Saturdays 9 am-5 pm. This position is about 15-20 hours a week.
Job Description:
Greeting and checking in clients and ensure all necessary forms are fill out. Call on sales lead immediately and update daily and follow up on ones can not be reached. Check missed phone call after lunch or through out day and call back. Check messages and reply from social media, email and chat Check out clients accurately and process payments without error and add consumed as needed. Review appointment books, look ahead and make notes, confirm, reschedule/booking appointments. Review to make sure no appointment is booked in wrong order and /services can’t be combined together. Maximize appointment time by adjusting finish time as needed to open up for next appointment. Explain and upsell membership to client. Handle customer complaints/billing questions and escalate when necessary. Follow and read through the cleaning/open/end procedures. Read, understand and adhere to FD processes and protocol. Restock retail inventory, organize all stocks, apply price sticker. Carefully check for QTY or discrepancies when receiving purchase order, scan paperwork into system. Opening, sorting and scanning mails. Daily, weekly inventory cycle count. Daily cleaning list of all common area such as restrooms, front desk area, hallway/kitchen/restroom floor, windows mirror, sofa, etc. Cash handling. Check for open invoices/fail membership daily to call to collect payment. Other product as assigned.
Qualifications:
Experienced with customer service. Great multitasking and communication skills. Detail oriented. Reliable and dependable. Has a strong work ethic is a must.
