Optical Front Desk Representative Position Available In Fulton, Georgia
Tallo's Job Summary: Eye Consultants of Atlanta is hiring for the role of Optical Front Desk Representative in Atlanta, GA, offering an estimated salary of $32.9K - $41K a year with benefits. This full-time position requires customer service, organizational, and computer skills for tasks such as greeting patients, answering phones, scheduling appointments, and managing office flow.
Job Description
Optical Front Desk Representative Eye Consultants of Atlanta
PC – 2.9
Atlanta, GA Job Details Full-time Estimated:
$32.9K – $41K a year 6 hours ago Benefits Health insurance Dental insurance Paid time off Qualifications Customer service Filing Organizational skills Computer skills Typing Communication skills Entry level Time management Office experience
Full Job Description Job Description Job:
Front Desk EEOC:
Admin Support Status:
Non-Exempt Department:
Front Desk Position Overview:
Front desk personnel is the face of the office. Greet patients upon arrival, update patient information, answer high volume multi-line phone systems, transfer calls, schedule appointments, answer questions, collect balances, copays, and manage the flow of traffic in the office.
Responsibilities:
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members. Scan appropriate documents into EMA. Verify insurance benefits and eligibility. Collect outstanding balances, deductibles, copays due at the time of check-in. Ability to multitask Schedule patient’s follow-up appointment Answer multi-line phones and handle the patient’s needs or directly to the appropriate party. Call patients to remind them of upcoming appointments. Schedule new, follow-up appointments and adjust existing appointments. Respond to voicemails, in a timely manner. Maintain schedule templates for multiple doctors.
Placing Contact Lens Orders Required Skills/Abilities:
Personality and demeanor to deal with the public or distraught patients. Basic office skills to perform a variety of clerical duties such as typing and filing. Good organizational skills. Be empathetic and calm Excellent communication, organizational, and time management skills. Customer service, computer, and telephone skills. Meticulous attention to detail.
Qualifications:
Excellent communication, organizational and time management skills. Customer service, computer, and telephone skills. Meticulous attention to detail. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. Must be able to travel at times for business needs.
