Receptionist Position Available In Gwinnett, Georgia
Tallo's Job Summary: The Receptionist position at 4275 Johns Creek Parkway in Suwanee, GA, involves checking in patients, collecting payments, updating patient information, and assisting with clerical duties. Reporting to the Charge Nurse, responsibilities include greeting patients, handling concerns, restocking supplies, answering phones, and assisting with admission procedures. The role requires a high school diploma or equivalent, the ability to follow directions, and effective communication skills with patients and staff. Physical demands include standing, walking, lifting, and manual dexterity.
Job Description
Receptionist 3.2 3.2 out of 5 stars 4275 Johns Creek Parkway, Suwanee, GA 30024 GENERAL
SUMMARY OF DUTIES
Check patients in as stated in policy and procedure manual, collect and post payment per front desk training manual. Update patient information as needed in Centricity. Alert nurses of patient arrivals; ensure patient has a ride home with an adult. Prepare charts for procedures. Contributes to the overall function of the unit by being responsible for all clerical duties, some housekeeping chores, and nursing errands as designated.
REPORTS TO
Charge Nurse
PRINCIPAL DUTIES AND RESPONSIBILITIES
Duties include but are not limited to: Meet and greet, assure that nurses are aware that patient is in the waiting area/needs assistant. Handles patient and visitors concerns in a courteous manner, relays the information to the appropriate person as necessary. Maintains pleasant environment by restocking supplies, maintaining equipment, and promoting a neat appearance to the area. Answer telephone, takes and communicates messages to the appropriate party. Assists with admission/discharge procedures as directed. Make pre-procedure calls. Initiates the medical record for all admission. Update patient and insurance information if necessary. Assists in retrieval of necessary patient information, equipment, and supplies. Ensure that all documents to referring physicians are sent out. Must be able to successfully cross-train to perform other tasks in the endoscopy center
REQUIRED EDUCATION, SKILLS & EXPERIENCE
High school graduate or the equivalent or MA, certificate. Able to follow written and verbal direction involving policy and procedure pertinent to patient care. Should possess a willingness to expand range of skills to include minor procedures and data entry. Communicate effectively with patient, family, and professional staff.
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS OF JOB
Mental demands include the ability to handle several directives, set priorities, composure and mental stability to adapt to stressful situations. Physical demands include full range of body motion including handling and lifting files and light equipment, manual and finger dexterity, and eye and hand coordination. Requires standing and walking for extensive periods of time, lifting and carrying of items weighing up to 25 pounds; requires correct vision and hearing to normal range; requires working under stressful conditions.
