Head Front Desk Associate Position Available In McIntosh, Georgia
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Company:
Choice Hotels
Salary:
$29120
Job Description
Head Front Desk Associate 3.6 3.6 out of 5 stars 13003 Ga Hwy 251, Darien, GA 31305
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries with excellent phone etiquette
- Provide exceptional customer service, addressing guest concerns and resolving issues promptly
- Assist with guest requests, such as making reservations or providing recommendations for local attractions
- Handle cash transactions and maintain accurate records of payments
- Maintain a clean and organized front desk area
Experience:
- Choice Advantage experience is a major plus!!
- Previous experience in a customer service role, preferably in the hospitality industry
- Strong communication skills, both verbal and written
- Familiarity with phone systems and basic computer skills
- Knowledge of hospitality management principles and guest relations
- Ability to handle difficult situations with professionalism and maintain composure
- Experience with night audit procedures is a plus We offer competitive pay and benefits, including:
- Paid time off and holiday pay
- Opportunities for career growth within the hospitality industry If you have a passion for providing excellent customer service and creating positive guest experiences, we would love to hear from you.
to join our team as a Front Desk Agent!
Job Type:
Full-time Pay:
$12.00
- $16.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Shift:
4 hour shift 8 hour shift Evening shift Morning shift Night shift Overnight shift
Work Location:
In person