Kennel/Front Desk Receptionist Position Available In Walton, Georgia

Kennel/Front Desk Receptionist Pleasant Paws Inn Monroe 511 N Broad St, Monroe, GA 30655 Are you an energetic, dog-loving individual who thrives in a fast-paced environment? Pleasant Paws Inn Monroe, a premier dog boarding and daycare facility, is seeking a dynamic Front Desk Associate to join our passionate team. We’re not looking for someone who wants to sit behind a desk all day—this role requires an active, hardworking professional who’s ready to roll up their sleeves and keep our facility running smoothly while delivering exceptional customer service.

About Us:

At Pleasant Paws, we provide top-notch care for our furry guests, offering boarding, daycare, training, and grooming services in a fun, safe, and welcoming environment. Our team is like family, and we’re dedicated to creating memorable experiences for both dogs and their owners. We’re looking for someone who shares our love for dogs and commitment to excellence.

Key Responsibilities:

Greet clients with enthusiasm, answer inquiries, and manage check-in/check-out processes for boarding and daycare services. Handle phone calls, emails, and scheduling appointments with accuracy and professionalism. Maintain a clean and organized front desk area, lobby, and other facility spaces as needed. Assist with light facility tasks, such as walking dogs to play areas, restocking supplies, or supporting staff during busy periods. Process payments, manage bookings, and update client records using our management software. Provide exceptional customer service, addressing client needs and resolving concerns promptly. Support the team with ad-hoc tasks to ensure a seamless operation (e.g., helping with feeding, cleaning, or playtime supervision when needed).

What We’re Looking For:

Active and Energetic:

This is not a sedentary role. We need someone who’s comfortable being on their feet, moving around, and pitching in wherever needed.

Hardworking and Reliable:

A strong work ethic is a must. You take pride in your work and show up ready to contribute.

Flexible Schedule:

Availability to work mornings, evenings, and weekends is essential, as our business operates 6:45 Am-7PM.

Dog Lover:

Comfortable around dogs of all sizes and breeds, with a genuine passion for their care and well-being.

Customer Service Skills:

Friendly, approachable, and able to build rapport with clients while handling busy moments with grace.

Team Player:

Willing to collaborate with staff and support various tasks to keep our facility running smoothly.

Tech-Savvy:

Basic computer skills for scheduling, record-keeping, and communication.

Experience:

Previous experience in customer service, hospitality, or pet care is a plus but not required. We value attitude and work ethic over experience. Why Join Us? Work in a fun, dog-filled environment where every day is different! Be part of a supportive, close-knit team that values hard work and dedication. Opportunity to earn full-time hours based on performance and reliability—full-time positions are earned through commitment and effort. You will earn tips! Make a difference in the lives of dogs and their owners by providing exceptional care and service.

Schedule & Hours:

This is a part-time position with a flexible schedule, including mornings, evenings, and weekends. Hours may range from 15-30 hours per week to start, with the potential to earn full-time hours (30-40 hours) based on performance, availability, and business needs. Please note that the initial training period for this position will take place at our current facility, located at 2325 Main Street E. Snellville, GA. This location is approximately 28 minutes from our new facility at 511 N Broad St. Monroe, Ga., where you will be primarily based after training. Candidates must be able to commute to the current facility during the training phase, which will last 2-6 weeks, depending on progress and proficiency. How to

Apply:

If you’re an active, hardworking individual who’s ready to join our team, we’d love to hear from you! Please send your resume and a brief cover letter explaining why you’re a great fit for this role to ppinnthedoghouse@gmail.com. In your cover letter, tell us about your experience with dogs and why you’re excited to work in a fast-paced, dog-centric environment.

Note:

Lazy applicants need not apply—this role is for go-getters who are ready to make a pawsitive impact!

Job Types:

Full-time, Part-time Pay:

$9.00 – $15.00 per hour Expected hours: 28 – 38 per week

Benefits:

Paid training

Shift:

Evening shift Morning shift Split shift

Supplemental Pay:

Tips Work Days:

Monday to Friday Rotating weekends Ability to

Commute:

Monroe, GA 30655 (Required)

Work Location:

In person