Front Desk Receptionist/DSP Position Available In Caddo, Louisiana

Front Desk Receptionist/DSP The Arc Caddo Bossier – 3.6 Shreveport, LA Job Details Full-time From $12 an hour 1 day ago Qualifications Microsoft Word CPR Certification Microsoft Excel Microsoft Outlook Customer service High school diploma or GED Driver’s License First Aid Certification Computer skills Communication skills Entry level Full Job Description Front Office Receptionist/Direct Support Professional (DSP) Conly Day Program Medicaid Waiver and Services Billing Manager The Front Office Receptionist/DSP is responsible for greeting and directing visitors appropriately, delivering exceptional customer service and providing an overall welcoming environment. This entails answering telephone calls and fielding them accordingly. Will also be responsible for assisting in checking in participants on arrival and departure from The Arc Caddo-Bossier’s Conly Day Program/Frost Industries using LaSRS software.

• None
• Answer and direct phone calls in a polite and friendly manner
• Welcome visitors in a professional manner and answer any questions visitors may have
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including copy machine and computer
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• High level of professionalism and courtesy
• Punctual with strong attendance history
• High School Diploma
• Knowledge and experience of standard office equipment
• Knowledge of administrative and clerical procedures
• Knowledge of Microsoft Word, Excel, Outlook; LaSRS and APS is a plus
• Adheres to The Arc Caddo-Bossier Policy and Procedures and Core Values
• Certified in CPR and First Aid (included in orientation).
• Maintains valid driver’s license and insurance.
• Demonstrates flexible and efficient time management.
• Attends to visitors and deals with inquiries by phone and face-to-face.
• Notify relevant employees when visitors arrive.
• Perform various clerical tasks, including data entry of participants payroll into applicable software program.
• Coordinates with DSPs/Management to expedite the safe arrival and departure of participants.
• Assists and maintains up-to-date records on The Arc Caddo-Bossier’s La DOTD grant vehicles in conjunction with Fleet Management.
• Assists with Conly Day Program programming as needed.
• Interpersonal skills when working with participants with intellectual and developmental disabilities
• Responsible for creating and maintaining a harmonious, cooperative and enthusiastic relationship among all staff and program participants
• Performs other related duties as directed by management
• Must be able to lift up to 20 lbs at times
• Starting at $12.00/hr

Non-exempt Job Type:

Full-time Pay:

From $12.00 per hour

Schedule:

8 hour shift Monday to

Friday Work Location:

In person