Front Desk Receptionist Position Available In Jefferson, Louisiana

Front Desk Receptionist Crescent City Orthopedics 3600 Houma Boulevard, Metairie, LA 70006 Position Summary We are seeking a professional, patient-focused Medical Office Receptionist / Front Desk Check-In Coordinator to join our clinical team. This role is critical in providing a welcoming first impression and ensuring a smooth check-in process for patients. The ideal candidate will have prior experience in a medical office setting, understand HIPAA and insurance requirements, and be comfortable working in a fast-paced environment. Responsibilities Greet patients and visitors warmly, creating a compassionate and organized front office environment Check patients in for appointments, verify demographics, and update insurance and contact information in the EMR system Collect copays and outstanding balances, accurately reconcile daily collections Ensure completion of necessary intake forms, medical questionnaires, and consent documents Confirm insurance eligibility and assist with authorization tracking, as needed Answer incoming calls professionally; route calls and messages appropriately Maintain cleanliness and organization of the waiting area and front desk workspace Communicate effectively with clinical and administrative staff to ensure smooth patient flow Manage appointment scheduling and coordinate with back-office staff for any urgent changes Uphold strict patient confidentiality and comply with all HIPAA guidelines Requirements Minimum 2 years of experience in a medical office or outpatient clinic setting Knowledge of medical terminology, HIPAA regulations, and front desk operations Experience with electronic medical records (EMR), preferably [insert system, e.g., ModMed, Epic, etc.] Strong customer service and interpersonal communication skills Ability to multitask and remain composed in a high-volume environment High school diploma or equivalent required; associate’s degree or certification in healthcare administration preferred Preferred Qualifications Bilingual (Spanish, Mandarin, etc.) a plus Familiarity with scheduling surgical or specialist consults Prior experience working in a specialty practice or ambulatory surgery center

Job Type:

Full-time Pay:

$15.00 – $20.00 per hour

Benefits:

401(k) Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Medical Specialty:

Orthopedics Surgery Schedule:

8 hour shift Monday to Friday No weekends

Work Location:

In person