Office Assistant/Receptionist Position Available In Lafayette, Louisiana

Office Assistant/Receptionist Acadiana Appraisals & Consulting, LLC Lafayette, LA Job Details Part-time From $14 an hour 1 day ago Benefits Paid training Continuing education credits Paid time off Qualifications Microsoft Word CRM software Office management experience (1-2 years) Professional email communication Written communication Airtable Microsoft Excel Mortgage lending Phone communication Real estate sellers Customer service iOS Client communication Cloud management tools English Grasshopper Windows Microsoft Office Administrative experience High school diploma or GED Real estate administrative experience Analysis skills Canva Real estate sales Real estate appraisal Attention to detail Real estate appraisal experience (Less than 1 year) Office management 1 year Gmail Entry level Time management Full Job Description About Acadiana Appraisals & Consulting We are a locally owned residential real-estate appraisal firm serving lenders, attorneys, agents, and private clients across Acadiana. Our reputation rests on accuracy, fast turnarounds, and stellar customer service. We’re adding a versatile administrative assistant who can keep the office humming and help us stay top-of-mind on social media. Core Responsibilities (These tasks define the role and drive weekly workload.) Client & Order Intake Answer emails and inbound business calls on the Grasshopper app installed on your personal smartphone and capture new-order details in the intake form Quote fees and due dates; follow up until signed engagement is secured Send, receive, and file service agreements and engagement letters Verify payment method before scheduling Scheduling & Logistics Book site-visit appointments on the shared calendar and confirm with occupants/agents Monitor the appraiser’s route; adjust promptly when cancellations occur Data Entry & Research Enter order data (address, parcel ID, client info) into the appraisal system with zero errors Pull MLS/Flexmls data and assessor data; save to the digital workfile Upload photos, sketches, and documents to our secure server or Dropbox Report Preparation Support Assemble engagement letter, legal description, deed, and permits into workfile Deliver final reports to clients via secure portal or encrypted email Billing & Collections Generate invoices, attach W-9, and transmit with the final report Monitor aging receivables; send polite payment reminders at 60 / 90 days Compliance & Recordkeeping Maintain USPAP workfile checklist for every assignment Track license renewal dates, CE credits, and E&O insurance certificates Process Improvement Create or update simple SOPs and quick-reference guides for recurring tasks CRM & Social Media Keep referral sources tagged and current in the CRM Draft and post short, professional social-media snippets (e.g., appraisal tips, market updates) using Canva templates Must-Have Qualifications 1 + year in an administrative, customer-service, or data-entry role Clear, professional communication (written and verbal) Attention to detail and strong time-management habits Self-starter capable of working reliably with limited supervision Technology Requirements Personal iOS or Android smartphone capable of running the Grasshopper VOIP app (company pays app fees) Reliable high-speed internet for remote work Proficiency with MS Office / Google Workspace and cloud file storage Preferred (not required) Familiarity with Flexmls or other MLS platforms Background in real-estate, mortgage, title, or appraisal environments

Work Arrangement Hybrid:

Initial training on-site in Lafayette; blend of on-site and remote days after ramp-up Fully remote considered for candidates already experienced in real-estate office workflows No weekend or evening shifts Compensation & Benefits Paid training This part-time role does not include company-sponsored medical, retirement, or PTO benefits How to Apply Submit your résumé through Indeed. Complete the built-in Attention to Detail and Customer Focus assessments (required). Qualified applicants will receive an email to schedule a brief phone interview.

Target start date:

within two weeks of offer acceptance. We are an Equal Opportunity Employer and welcome applicants of all backgrounds. If you thrive in a detail-oriented environment and enjoy balancing client service with behind-the-scenes precision, we’d love to meet you.

Job Type:

Part-time Pay:

From $14.00 per hour Expected hours: 25•35 per week

Schedule:

Monday to Friday Application Question(s): Can you commit to a schedule of 25-35 hours per week, Monday•Friday between 8 am•5 pm? Are you able to train on-site in Lafayette and work on-site up to 25-35 hours per week? If offered the position, could you start within two weeks? Do you have reliable high-speed internet (25 Mbps + download) and a quiet, private workspace suitable for handling confidential client phone calls and data? Have you previously worked in an appraisal, mortgage, title, or real-estate office? Rate your comfort with Canva or similar tools for creating social-media graphics. Do you currently reside in Lafayette, LA or the surrounding area? This role requires you to answer business calls on your own smartphone using the Grasshopper VOIP app (company pays the app fees; you supply the device). Are you willing and able to use your personal iOS or Android phone for this purpose?

Education:

High school or equivalent (Required)

Experience:

Administrative:

1 year (Required) Real estate administrative: 1 year (Preferred)

Language:

English (Required)

Work Location:

Hybrid remote in Lafayette, LA 70508