Front Desk Manager Position Available In St. Tammany, Louisiana

Front Desk Manager Parker Therapy Group 2647 N Causeway Boulevard, Mandeville, LA 70471 About us Parker Therapy Group is a small outpatient therapy clinic that primarily serves pediatrics. We are in need of a front desk manager who loves people and has a passion for helping parents and children grow to their fullest potential! Our office is very conveniently located close to I-12. The PTG staff is welcoming and our work environment is casual, yet professional.

Job Overview:

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Manager. Medical front desk experience is a must! Candidates must be very task-oriented and excellent at multi-tasking. As the first point of contact for our company, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.

Duties:

• Answer phone calls and direct them to the appropriate department or individual
• Greet and assist patients, ensuring they feel welcome and attended to
• Handle customer inquiries and provide accurate information about our products or services
• Schedule appointments and maintain the appointment calendar
• Help reschedule make-ups for missed appointments
• Perform tasks such as sending invoices and taking payments at the front window
• Provide customer support by addressing concerns or resolving issues in a timely manner
• Type and format documents using computerized systems

Experience:

• Proven experience in a front desk or customer service role
• Knowledge of HIPPA laws and EHR programs
• Familiarity with phone systems and ability to handle multiple phone lines
• Strong administrative skills, including proficiency in proofreading, transcribing, and data entry
• Excellent customer service skills with the ability to handle difficult situations professionally
• Ability to work with therapists closely to meet their needs and help provide exceptional care to our patients
• Proficiency in computer applications such as Microsoft Office Suite, Excel, Square Terminal and medical billing programs

Benefits:

• Competitive salary based on experience
• Fridays off If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.

Apply today to join our team as a Front Desk Manager!

Job Type:

Part-time Pay:

$14.00

• $15.

00 per hour

Benefits:

Flexible schedule

Schedule:

4 hour shift 8 hour shift

Work Location:

In person